Remote IT Service Desk Analyst I – Troubleshooter & Support

A leading business solutions provider is seeking an IT Service Desk Analyst 1 in Deerfield, Illinois. The ideal candidate will have 1-2 years of IT support experience, strong technical skills, and familiarity with O365 applications. This role involves troubleshooting identity management, network issues, and application support while ensuring timely resolution of customer inquiries. Alera Group offers competitive benefits including health insurance and a flexible schedule, with a salary range of $50K to $65K per year. #J-18808-Ljbffr