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Happy Camper

Happy Camper Old Town - Host

Happy Camper, Chicago, Illinois, United States, 60290

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Overview We are the creative minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are filled with lights, murals, and art‑inspired spaces that create the perfect Instagram vibe. We are known for our delicious food, great vibe, and the distinct culture that brings our brand together. We are looking for enthusiastic people who want to grow with our rapidly expanding restaurant group and who are self‑motivated, initiative‑driven, and detail‑focused.

Job Summary Provide friendly and responsive service to create an exceptional experience for all guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of guests or waiting areas when applicable. A positive attitude is a must! A healthy work environment that allows guests to enjoy the perfect dining experience.

Location Happy Camper Old Town 1209 N Wells Street Chicago, IL 60610

Responsibilities

Greet guests as they enter with energetic & positive attitude

Create and maintain wait list if necessary

Effective use of OpenTable

Provide guests with menus and answering any initial questions

Seat guests at tables or in designated waiting areas

Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers

Respond to complaints and help resolve them or get a manager involved

Answer phone calls, take reservations and answer any general inquiries guests may have

Maintain running knowledge of food and beverage menu

Acknowledge guests as they leave

Maintain company culture

Other Functions

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager or immediate supervisor

Comply with health and food safety standards

Restock floor and bathrooms as needed

Maintain cleanliness in all areas of the host stand including counters, menus, computer, shelves and storage areas

Physical Functions

Ability to stand and walk a minimum of 8 hours or as needed

Must be able to exert well‑paced and frequent mobility for periods of up to 8 hours or as needed

Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data

Work in both warm and cool environments

High levels of noise from music, customer and employee traffic

Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Qualifications, Education and Behavior

High school diploma or equivalent preferred

Ability to provide top‑notch customer service in a fast‑paced environment

Positive attitude and ability to work well under pressure with all restaurant staff

Produces high‑quality work while unsupervised

Can work in a standing position for long periods of time

Can safely lift and easily maneuver trays of food when necessary

Willing to follow instructions and ask questions for clarification if needed

Can handle money accurately and operate a point‑of‑sale system

Experienced working in a busy restaurant environment

Restaurant experience a plus

Compensation Details Compensation: $19-22 Hourly (Based on Experience)

Benefits

Get Paid $ to Refer your Friends*

50% dining discounts during shift

25% dining discounts at other Happy Hospitality locations

Flexible schedules in a fun, family friendly, team environment

Medical, Dental and Vision Options**

Paid time off – vacation and sick**

Free Uniform (Up to two branded T-Shirts)

**Eligibility based off of time in position and average hours worked

*Referred Employees Must Be in Good Standing

Required Skills

Customer Service

POS Systems

Additional Information Department: Front of House Reports to: General Manager Status: Variable Hour FLSA Code: Non‑exempt Location: Chicago

Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States.

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