Logo
L'Auberge Lake Charles

Bell Attendant

L'Auberge Lake Charles, Lake Charles, Louisiana, us, 70612

Save Job

Join to apply for the

Bell Attendant

role at

L'Auberge Lake Charles .

We are looking for an energetic and reliable individual to provide exceptional luggage transport and guest services in a fast-paced casino hotel environment.

Key Responsibilities

Transport guests’ luggage to the assigned room following completion of the registration process.

Picks up guests’ luggage upon departure and transfers to proper form of transportation or delivers for storage.

Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions.

Assists guests with room changes and maintains room key security.

Actively participates in maintaining a spotless and safe working environment.

Completes required room slip information and submits/forwards to the appropriate personnel.

Follows and ensures compliance with all established safety and security guidelines.

Resolves service issues according to established guidelines.

Maintains strict confidentiality in all company matters.

Qualifications

Must have the ability to lift/move up to 100 pounds assisted and possess the mobility and dexterity required to meet the demands of this position.

Must be able to stand/walk 100% of shift.

High School Diploma or equivalent required.

Previous experience as a Bell Person/Doorman preferred.

Ability to sustain a high level of confidentiality and professionalism.

Must have excellent customer service and interpersonal skills.

Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

Must have strong organizational skills.

Ability to communicate written and verbal information effectively; must be able to speak and understand English.

Must be able to work a flexible schedule, including nights, weekends, holidays, and fluctuating days off.

Seniority Level: Entry level | Employment Type: Part-time | Job Function: Management and Manufacturing | Industries: Gambling Facilities and Casinos

Location: L'Auberge Lake Charles, Lake Charles, LA | Salary: $15.00-$17.00 per hour

Equal Opportunity Employer

#J-18808-Ljbffr