GovCIO
Remote Connected Device Support & Reconciliation Specialist
GovCIO, Springfield, Illinois, us, 62777
A leading government IT services company is seeking a Connected Device Support & Reconciliation Support Technician. This fully remote role focuses on assisting Veterans with their health devices through inbound and outbound call support. Responsibilities include troubleshooting, device setup, customer documentation, and providing calm guidance. Candidates should possess strong communication and customer service skills, along with familiarity with various devices and technical concepts. The position offers a competitive salary range of $50,000 to $60,000 per year.
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