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GovCIO

Remote Connected Device Support & Reconciliation Specialist

GovCIO, Carson City, Nevada, us, 89702

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A government IT services firm is hiring a Connected Device Support & Reconciliation Support Technician. This fully remote role involves assisting Veterans with their VA-provided telehealth devices through inbound and outbound calls. Responsibilities include setup guidance, troubleshooting, documentation of support interactions, and ensuring a professional service experience. Candidates should have strong communication skills, basic troubleshooting experience, and a commitment to serving Veterans. The position requires a high school diploma and offers a salary range of $50,000 to $60,000 annually. #J-18808-Ljbffr