Remote Connected Device Support & Reconciliation Specialist

A government IT services firm is seeking a Connected Device Support & Reconciliation Support Technician to assist Veterans with their telehealth devices. This fully remote role involves providing inbound and outbound call support, performing troubleshooting on various VA-provided devices, and accurately documenting interactions. Candidates should possess strong communication skills, a customer service mindset, and experience with mobile devices. The position also includes training Veterans on device functionality and ensuring a high level of service quality. #J-18808-Ljbffr