Remote Connected Device Support & Reconciliation Specialist

A leading IT service provider is seeking a Connected Device Support & Reconciliation Support Technician to assist Veterans with their telehealth devices. This fully remote position involves providing inbound and outbound call support, troubleshooting device connectivity issues, and careful documentation of interactions. Candidates should possess strong communication skills, an enthusiasm for customer service, and a capacity to convey technical concepts in simple terms. A supportive and professional approach to Veterans is essential. #J-18808-Ljbffr