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Hilton Worldwide, Inc.

Banquet Houseperson

Hilton Worldwide, Inc., New Orleans, Louisiana, United States, 70123

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Job Description - Banquet Houseperson (HOT0C788) Job Number Banquet Houseperson HOT0C788

Work Locations The Roosevelt Hotel 130 Roosevelt Way New Orleans 70112

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a

FT Banquet Houseperson

to join the team!

The Banquet Houseperson is responsible for the setup, breakdown, and cleanliness of all banquet and event spaces. This role supports Banquet operations by ensuring event areas are properly prepared, maintained, and reset to deliver an excellent guest experience.

What will I be doing? A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism. Responsibilities include, but are not limited to:

Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications

Assist guests in function areas as needed

Maintain cleanliness of banquet and meeting areas in accordance with established quality standards

Restroom cleaning

Cleaning and waxing floors

Removing trash and debris

Stocking and maintaining supply rooms

Spot cleaning and pest/debris removal

Ensure all banquet equipment is in proper working order and report any defects or maintenance needs

Assist with event setups to ensure efficient department operations

Support back-of-house team members as requested

Safely lift, push, pull, and move banquet equipment (up to 50 pounds)

Manage timely setup and breakdown of Food and Beverage functions

Maintain a professional demeanor when interacting with guests and team members

Comply with hotel security procedures, fire regulations, and health and safety standards

Attend required hotel training sessions

Benefits

Medical & Vision Insurance

– Blue Cross Blue Shield of Louisiana*

Dental & Voluntary Insurance

– SunLife*

Flexible Spending Account (FSA)

– Through WEX

401(k) Retirement Plan

– Fidelity, with up to 5% employer match**

Employee Assistance Program (EAP)

– ComPsych

Free Team Member Meals

Discounted Parking

Property Discounts

– Restaurants, Gift Shop, and Spa

Paid Time Off (PTO) Program

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

* Medical/Dental coverage begins on the first of the month following 60 days of employment ** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – We're passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We're leaders in our industry and in our communities.

Teamwork – We're team players in everything we do.

Ownership – We're the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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