Xanterra Travel Collection
Kennel Attendant - Grand Canyon South Rim
Xanterra Travel Collection, Grand Canyon, Arizona, United States
Kennel Attendant - Grand Canyon South Rim
Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park!
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests!
Job Summary Daily operation of the Kennel Facility.
The Details
Position Type: Full-Time, Year-Round
Pay: $15.55 per hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim
Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs
Perks
Free Grand Canyon National Park pass
Rec Center - Fitness Equipment, Computers, and Free WiFi
Paid Day off on your birthday
Discounted mule rides
Free Grand Canyon Railway Train Rides
Retail, Lodging and Travel Discounts
Planned employee trips and activities
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs.
Register guest animals in a courteous, prompt and efficient manner.
Admit and release animals according to company policy, denying admittance, when necessary, based on health concerns or expired vaccine records.
Provide care to kennel occupants such as feeding, walking, cleaning runs.
Perform tasks as assigned by Kennel Lead.
Maintain security and cleanliness of kennel facility, inside and out.
Ability and willingness to cross train with other positions within the Rooms Department as needed (Porters, Housekeeping, Front Desk or Switchboard as business volumes dictate).
Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure.
Follow Xanterra security policies and procedures in the handling of company and guest information.
Handle guest accounts properly including recording of charges and collection of payment.
Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits.
Handle routine guest complaints when possible, elevating more challenging situations to a supervisor.
Maintain advance reservations for kennel bookings.
Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control.
Adhere to all safety, risk management and environmental policies while performing tasks.
Other duties as assigned.
Qualifications
Previous kennel experience and/or knowledge of kennel operations.
Demonstrated ability to interact with a diverse customer base in a professional and courteous manner.
Cash and credit card receipt handling experience.
Good verbal communication skills.
Physical Requirements Occasionally: Sit, reach, climb, crawl, squat/kneel, lift/carry up to 100lbs, push/pull up to 100lbs. Frequently: Stand, handle, bend, lift/carry up to 20lbs, push/pull up to 40lbs. Constantly: Walk.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests!
Job Summary Daily operation of the Kennel Facility.
The Details
Position Type: Full-Time, Year-Round
Pay: $15.55 per hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim
Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs
Perks
Free Grand Canyon National Park pass
Rec Center - Fitness Equipment, Computers, and Free WiFi
Paid Day off on your birthday
Discounted mule rides
Free Grand Canyon Railway Train Rides
Retail, Lodging and Travel Discounts
Planned employee trips and activities
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs.
Register guest animals in a courteous, prompt and efficient manner.
Admit and release animals according to company policy, denying admittance, when necessary, based on health concerns or expired vaccine records.
Provide care to kennel occupants such as feeding, walking, cleaning runs.
Perform tasks as assigned by Kennel Lead.
Maintain security and cleanliness of kennel facility, inside and out.
Ability and willingness to cross train with other positions within the Rooms Department as needed (Porters, Housekeeping, Front Desk or Switchboard as business volumes dictate).
Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure.
Follow Xanterra security policies and procedures in the handling of company and guest information.
Handle guest accounts properly including recording of charges and collection of payment.
Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits.
Handle routine guest complaints when possible, elevating more challenging situations to a supervisor.
Maintain advance reservations for kennel bookings.
Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control.
Adhere to all safety, risk management and environmental policies while performing tasks.
Other duties as assigned.
Qualifications
Previous kennel experience and/or knowledge of kennel operations.
Demonstrated ability to interact with a diverse customer base in a professional and courteous manner.
Cash and credit card receipt handling experience.
Good verbal communication skills.
Physical Requirements Occasionally: Sit, reach, climb, crawl, squat/kneel, lift/carry up to 100lbs, push/pull up to 100lbs. Frequently: Stand, handle, bend, lift/carry up to 20lbs, push/pull up to 40lbs. Constantly: Walk.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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