New England Truck Center
Road Service Technician
The Road Service Technician is responsible for repairs to trucks, trailers, motor coaches, and some heavy equipment. Repairs consist of roadside emergency repairs as well as minor to major repairs to diesel engine vehicles. Road Service Technicians work closely with all Dispatch team members and must be available on‑call. Additional duties may be required as necessary. Managers oversee technicians, which includes scheduling, resolving interpersonal issues, and training.
Standard : 40‑hour week with weekend availability required. Hourly rate $35–$40/hr plus a competitive commission, with earning potential up to $140,000 per year.
Responsibilities and Duties
Perform emergency roadside assistance, repairs, services, and diagnostics on diesel vehicles and equipment
Perform brake work, electrical work, tire removal and installation
Perform engine and power train repairs
Perform advanced tasks related to troubleshooting
Perform tasks related to AC and emission systems
Obtain necessary parts as needed when not in inventory
Test drive trucks, trailers, and equipment as required
Ensure all safety protocols are followed when performing tasks
Maintain proper communication with Dispatchers, Parts Counter Specialists, and Management
Process customer payments via credit card terminal
Swiftly, calmly, and professionally resolve customer issues
Submit all documentation, receipts, and invoices to the bookkeeper/dispatcher in a timely manner
Keep the assigned company truck clean and presentable; wash truck during downtime
Report any problems with the truck to management immediately
Execute accident procedures as needed
Maintain a clean and safe workspace
Perform additional tasks as required
Skills and Qualifications
Valid driver’s license
Current DOT Medical Card
Comfortable using mechanical and electrical power tools
Excellent problem‑solving skills and attention to detail
Basic knowledge of computer systems and relevant electronics
Good interpersonal and communication skills
Education & Experience
High school diploma or GED with certification and training in diesel engine repair
Advanced knowledge of vehicles, their electrical systems, and the mechanisms of gas and diesel engines
Proficiency in using diesel engine diagnostic software
Benefits
Medical, Dental, and Vision plans
Life and Disability plans
AFLAC
401(k) plan
Paid time off and holidays
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Standard : 40‑hour week with weekend availability required. Hourly rate $35–$40/hr plus a competitive commission, with earning potential up to $140,000 per year.
Responsibilities and Duties
Perform emergency roadside assistance, repairs, services, and diagnostics on diesel vehicles and equipment
Perform brake work, electrical work, tire removal and installation
Perform engine and power train repairs
Perform advanced tasks related to troubleshooting
Perform tasks related to AC and emission systems
Obtain necessary parts as needed when not in inventory
Test drive trucks, trailers, and equipment as required
Ensure all safety protocols are followed when performing tasks
Maintain proper communication with Dispatchers, Parts Counter Specialists, and Management
Process customer payments via credit card terminal
Swiftly, calmly, and professionally resolve customer issues
Submit all documentation, receipts, and invoices to the bookkeeper/dispatcher in a timely manner
Keep the assigned company truck clean and presentable; wash truck during downtime
Report any problems with the truck to management immediately
Execute accident procedures as needed
Maintain a clean and safe workspace
Perform additional tasks as required
Skills and Qualifications
Valid driver’s license
Current DOT Medical Card
Comfortable using mechanical and electrical power tools
Excellent problem‑solving skills and attention to detail
Basic knowledge of computer systems and relevant electronics
Good interpersonal and communication skills
Education & Experience
High school diploma or GED with certification and training in diesel engine repair
Advanced knowledge of vehicles, their electrical systems, and the mechanisms of gas and diesel engines
Proficiency in using diesel engine diagnostic software
Benefits
Medical, Dental, and Vision plans
Life and Disability plans
AFLAC
401(k) plan
Paid time off and holidays
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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