Logo
New England Truck Center

Road Service Technician

New England Truck Center, Chicopee, Massachusetts, us, 01021

Save Job

The

Road Service Technician

is responsible for repairs to trucks, trailers, motor coaches, and some heavy equipment. Repairs consist of roadside emergency repairs, and minor to major repairs to diesel engine vehicles. Road Service Technicians are required to work diligently with all Dispatch team members. On-Call availability is required. Additional duties will be required as necessary. Managers oversee Road Service Technicians, which includes but is not limited to Scheduling, Interpersonal issues, and training.

Standard (40) hour week, weekend availability is a must. The position has an hourly rate $35-$40/HR. plus a competitive commission, with earning potential up to $140,000 per year.

Duties and Responsibilities

Perform emergency roadside assistance, repairs, services, and diagnostics to diesel vehicles and equipment

Perform brake work, electrical work, tire removal and installation

Perform engine and power train repairs

Perform advanced tasks related to troubleshooting

Perform tasks related to AC and emission systems

Obtain necessary parts (when not in inventory) as needed

Test drive trucks, trailers and equipment as needed

Ensure all safety protocols are followed when performing tasks

Maintain proper communication with Dispatchers, Parts Counter Specialists and Management

Process customer payments via credit card terminal

Swiftly, calmly, and professionally rectify customer issues that may arise

Submit all documentation, receipts, invoices to bookkeeper/dispatcher in prompt/timely manner

Ensure the assigned company truck is kept clean and presentable

Regularly wash truck during down time

Report any problems with truck to management immediately

Perform accident procedures as needed

Maintain a clean and safe workspace

Perform additional tasks as needed

Skills and Qualifications

A valid driver’s license

Current DOT Medical Card

Comfortable using mechanical and electrical power tools

Excellent problem-solving skills and attention to detail

Basic knowledge of computer systems and other relevant electronics

Good interpersonal skills and effective communication skills

Education & Experience

High school diploma or GED and certification and training in diesel engine repair

Advanced knowledge of vehicles, their electrical systems, and the mechanisms of gas and diesel engines

Proficiency in the use of diesel engine diagnostic software

Benefits Include

Medical, Dental, and Vision plans

Life and Disability plans

AFLAC

401K

Paid time off and holidays

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

#J-18808-Ljbffr