LHH
Collections Specialist
We are seeking a Collections Specialist to join our team and help maintain healthy cash flow by managing overdue accounts. This role involves proactive communication with customers, resolving billing issues, and ensuring timely payments while maintaining positive relationships. Key responsibilities include: Monitor and manage assigned accounts to ensure timely collection of outstanding balances. Make outbound collection calls and respond to inquiries professionally. Investigate and resolve billing discrepancies and payment disputes. Collaborate with internal teams (Sales, Customer Service, Accounting) to address issues. Maintain accurate records of collection activities and account status. Prepare reports on collection progress and delinquency trends. Requirements: Experience:
13 years in collections, accounts receivable, or related field. Technical Skills:
Proficiency in Microsoft Office; experience with ERP or AR systems preferred. Soft Skills:
Strong communication, negotiation, and problem-solving abilities. Ability to work independently and meet deadlines in a fast-paced environment. Preferred qualifications: Knowledge of lien and bond processes (for construction or manufacturing industries). Familiarity with tools like High Radius or similar platforms. Pay details: $19.00 to $23.00 per hour. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.
We are seeking a Collections Specialist to join our team and help maintain healthy cash flow by managing overdue accounts. This role involves proactive communication with customers, resolving billing issues, and ensuring timely payments while maintaining positive relationships. Key responsibilities include: Monitor and manage assigned accounts to ensure timely collection of outstanding balances. Make outbound collection calls and respond to inquiries professionally. Investigate and resolve billing discrepancies and payment disputes. Collaborate with internal teams (Sales, Customer Service, Accounting) to address issues. Maintain accurate records of collection activities and account status. Prepare reports on collection progress and delinquency trends. Requirements: Experience:
13 years in collections, accounts receivable, or related field. Technical Skills:
Proficiency in Microsoft Office; experience with ERP or AR systems preferred. Soft Skills:
Strong communication, negotiation, and problem-solving abilities. Ability to work independently and meet deadlines in a fast-paced environment. Preferred qualifications: Knowledge of lien and bond processes (for construction or manufacturing industries). Familiarity with tools like High Radius or similar platforms. Pay details: $19.00 to $23.00 per hour. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply.