Speaks Law Firm
Personal Injury Paralegal/ Legal Assistant
Speaks Law Firm, Wilmington, North Carolina, United States, 28412
Personal Injury Case Manager/ Paralegal
Location: In Office Wilmington, NC | Schedule: Mon–Fri, 8:30 AM – 5:30 PM | Full-Time, Exempt
Speaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Case Manager (Paralegal) to join our Wilmington team. The ideal candidate has at least two (2) years of high-volume North Carolina personal injury pre-litigation experience and thrives in a fast-paced, client-centered environment.
No phone calls or recruiter inquiries please.
Client Focused Case Management Responsibilities
Maintain effective communication with clients, attorneys, insurance adjusters, and other professionals
Monitor client medical treatment
Routine client communication regarding treatment, scheduling, wage loss, etc.
Assist clients with scheduling of doctor's appointments and transportation if applicable
Verify client insurance coverage
Request client records from health care providers
Understand subrogation liens and disputing unrelated charges
Complete balance sheets accurately reflecting Rule 414 payments/adjustments
Assist lead case managers with identifying and investigating conflicts of interest
Collaborate with dedicated attorneys, legal assistants, and balance clerks
Organize and maintain client files in Neos CMS
Other duties as assigned by management
Qualifications Required:
Associate's degree or higher preferred, high school diploma or equivalent required
Minimum of two (2) years of experience as a paralegal in a personal injury law firm
Familiarity with Medicare, Medicaid, and other health insurance portals
Passion for advocating for our clients required
Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
Strong organizational skills and attention to detail
Professional work ethic and attention to detail
Intermediate to advanced computer skills
Ability to effectively communicate and collaborate with clients, senior leaders, and colleagues
Preferred:
Paralegal certificate and/or bachelor’s degree
Experience with Needles/Neos software
NC Notary Public
Why Join Speaks Law Firm? At Speaks Law Firm, we don’t just handle cases—we help people rebuild their lives. Our team is guided by compassion, advocacy, and excellence.
We offer:
Competitive salary DOE & Qualifications
Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
Paid time off and parental leave
A supportive, collaborative, and growth-oriented culture
Opportunities for professional development and advancement
About Us Mission: Help victims recover physically, financially, and emotionally.
Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, and Connect.
#J-18808-Ljbffr
Speaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Case Manager (Paralegal) to join our Wilmington team. The ideal candidate has at least two (2) years of high-volume North Carolina personal injury pre-litigation experience and thrives in a fast-paced, client-centered environment.
No phone calls or recruiter inquiries please.
Client Focused Case Management Responsibilities
Maintain effective communication with clients, attorneys, insurance adjusters, and other professionals
Monitor client medical treatment
Routine client communication regarding treatment, scheduling, wage loss, etc.
Assist clients with scheduling of doctor's appointments and transportation if applicable
Verify client insurance coverage
Request client records from health care providers
Understand subrogation liens and disputing unrelated charges
Complete balance sheets accurately reflecting Rule 414 payments/adjustments
Assist lead case managers with identifying and investigating conflicts of interest
Collaborate with dedicated attorneys, legal assistants, and balance clerks
Organize and maintain client files in Neos CMS
Other duties as assigned by management
Qualifications Required:
Associate's degree or higher preferred, high school diploma or equivalent required
Minimum of two (2) years of experience as a paralegal in a personal injury law firm
Familiarity with Medicare, Medicaid, and other health insurance portals
Passion for advocating for our clients required
Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
Strong organizational skills and attention to detail
Professional work ethic and attention to detail
Intermediate to advanced computer skills
Ability to effectively communicate and collaborate with clients, senior leaders, and colleagues
Preferred:
Paralegal certificate and/or bachelor’s degree
Experience with Needles/Neos software
NC Notary Public
Why Join Speaks Law Firm? At Speaks Law Firm, we don’t just handle cases—we help people rebuild their lives. Our team is guided by compassion, advocacy, and excellence.
We offer:
Competitive salary DOE & Qualifications
Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
Paid time off and parental leave
A supportive, collaborative, and growth-oriented culture
Opportunities for professional development and advancement
About Us Mission: Help victims recover physically, financially, and emotionally.
Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, and Connect.
#J-18808-Ljbffr