City of Virginia Beach
Requisition ID:
48196
Work Location:
City Manager's Office - Municipal Center
Pay Range:
G.20, $44,678.40 - $69,243.20
Starting Salary:
Depending upon Qualifications
Work Schedule:
8am - 5pm
Part Time Hours/Wk:
Job Open Date:
1/7/26
Application Deadline:
1/14/26
Job Duties:
We are seeking a highly organized, professional and versatile Administrative Specialist I to join our team in the City Manager's Office. This position supports the Administrative Support Supervisor, Chief of Staff, ICRB Liaison, and Community Affairs Liaison. The ideal candidate excels at time management, clear communication, proactive follow-through, and representing the City Manager's Office with maturity and discretion.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and leave.
**Key Responsibilities: **
Collect, input, and collaborate on highly sensitive and time-critical data within a dynamic environment. This includes interactions with elected officials and City leadership while ensuring confidentiality and accuracy. Provide administrative support as needed, including preparing City Council Staff Reports, ensuring ADA compliance for public-facing documents, compiling and formatting presentations, and performing meeting logistics and setup. Manage the City Manager's Office inbox, including entering resident concerns for tracking, routing complex issues appropriately, and providing timely (within 24 hours), clear, and compassionate customer service. Serve as the first point of contact for internal and external inquiries via phone, providing accurate information, steady guidance, and excellent customer service, often in emotionally elevated situations. Act as Staff Recorder for the Independent Citizen Review Board's monthly meetings (one evening per month, until 8:00 pm) and for various committees supported by the City Manager's Office.
Duties include:
Working with Staff Liaison to draft agendas and distribute materials. Transcribing accurate, confidential, and technically detailed minutes. Delivering draft minutes within three (3) days and coordinating revisions for final distribution. Assist City leadership with administrative tasks and office projects to support the goals and priorities of the City Manager's Office. Support public-facing work by ensuring documents are ADA compliant, polished, and professionally formatted before posting online. Demonstrate initiative by seeking clarification when needed, following through on assignments, and adapting to rapidly shifting priorities.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Administrative-Specialist-I-01810.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.007874.pdf
Minimum Requirements:
MINIMUMS: Requires any combination of education (above the high school level) and/or experience equivalent to five (5) years in fields utilizing the required knowledge, skills, and abilities, such as business or public administration. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required CDL: Not Required DOT History: Not Required CPS Check: Not Required Physical: Not Required Respirator: Not Required Polygraph Review: Not Required Psychological Screening: Not Required
Attachments Required:
Preferences:
Preferences
- Comfortable managing multiple projects in a dynamic environment while providing administrative support to multiple leaders.
-Strong preference for experience providing administrative support to multiple managerial/supervisory staff simultaneously.
- Experience screening inquiries and routing call on a multi-line phone system and using a Customer Relationship Management (CRM) database.
-Experience working with and providing administrative support to government officials
- Experience compiling, formatting, analyzing, and presenting data.
- Proficiency in technical report writing and preparing letters, memos, and meeting minutes.
- Proficiency with Oracle, Webex, Adobe, and Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams, OneDrive, Outlook, Planner, Power BI/Power Automate, Forms).
- Excellent organizational, time management, and multitasking skills.
- Exceptional customer service, communication, and active listening abilities.
- Strong attention to detail and problem-solving skills.
- Growth mindset with a willingness to learn new skills and professional demeanor.
- Experience interacting and collaborating with elected officials, government officials, and the public.
Special Instructions:
Please complete the application in its entirety and include your resume if required by the posting. Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process. You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
V
RS Contribution:
All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace:
The City of Virginia Beach maintains a drug free workplace.
48196
Work Location:
City Manager's Office - Municipal Center
Pay Range:
G.20, $44,678.40 - $69,243.20
Starting Salary:
Depending upon Qualifications
Work Schedule:
8am - 5pm
Part Time Hours/Wk:
Job Open Date:
1/7/26
Application Deadline:
1/14/26
Job Duties:
We are seeking a highly organized, professional and versatile Administrative Specialist I to join our team in the City Manager's Office. This position supports the Administrative Support Supervisor, Chief of Staff, ICRB Liaison, and Community Affairs Liaison. The ideal candidate excels at time management, clear communication, proactive follow-through, and representing the City Manager's Office with maturity and discretion.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and leave.
**Key Responsibilities: **
Collect, input, and collaborate on highly sensitive and time-critical data within a dynamic environment. This includes interactions with elected officials and City leadership while ensuring confidentiality and accuracy. Provide administrative support as needed, including preparing City Council Staff Reports, ensuring ADA compliance for public-facing documents, compiling and formatting presentations, and performing meeting logistics and setup. Manage the City Manager's Office inbox, including entering resident concerns for tracking, routing complex issues appropriately, and providing timely (within 24 hours), clear, and compassionate customer service. Serve as the first point of contact for internal and external inquiries via phone, providing accurate information, steady guidance, and excellent customer service, often in emotionally elevated situations. Act as Staff Recorder for the Independent Citizen Review Board's monthly meetings (one evening per month, until 8:00 pm) and for various committees supported by the City Manager's Office.
Duties include:
Working with Staff Liaison to draft agendas and distribute materials. Transcribing accurate, confidential, and technically detailed minutes. Delivering draft minutes within three (3) days and coordinating revisions for final distribution. Assist City leadership with administrative tasks and office projects to support the goals and priorities of the City Manager's Office. Support public-facing work by ensuring documents are ADA compliant, polished, and professionally formatted before posting online. Demonstrate initiative by seeking clarification when needed, following through on assignments, and adapting to rapidly shifting priorities.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Administrative-Specialist-I-01810.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.007874.pdf
Minimum Requirements:
MINIMUMS: Requires any combination of education (above the high school level) and/or experience equivalent to five (5) years in fields utilizing the required knowledge, skills, and abilities, such as business or public administration. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required CDL: Not Required DOT History: Not Required CPS Check: Not Required Physical: Not Required Respirator: Not Required Polygraph Review: Not Required Psychological Screening: Not Required
Attachments Required:
Preferences:
Preferences
- Comfortable managing multiple projects in a dynamic environment while providing administrative support to multiple leaders.
-Strong preference for experience providing administrative support to multiple managerial/supervisory staff simultaneously.
- Experience screening inquiries and routing call on a multi-line phone system and using a Customer Relationship Management (CRM) database.
-Experience working with and providing administrative support to government officials
- Experience compiling, formatting, analyzing, and presenting data.
- Proficiency in technical report writing and preparing letters, memos, and meeting minutes.
- Proficiency with Oracle, Webex, Adobe, and Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams, OneDrive, Outlook, Planner, Power BI/Power Automate, Forms).
- Excellent organizational, time management, and multitasking skills.
- Exceptional customer service, communication, and active listening abilities.
- Strong attention to detail and problem-solving skills.
- Growth mindset with a willingness to learn new skills and professional demeanor.
- Experience interacting and collaborating with elected officials, government officials, and the public.
Special Instructions:
Please complete the application in its entirety and include your resume if required by the posting. Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process. You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
V
RS Contribution:
All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace:
The City of Virginia Beach maintains a drug free workplace.