Logo
DealerOn, Inc

Salesforce Administrator

DealerOn, Inc, Rockville, Maryland, us, 20849

Save Job

Job Description Job Description:

The Salesforce Administrator at DealerOn is a strategic role responsible for architecting and automating complex business processes, ensuring the Salesforce ecosystem is optimized for efficiency and scalability. This position requires advanced technical expertise in Salesforce configuration, data management, and stakeholder engagement, with a strong focus on driving organizational effectiveness through a deep understanding of DealerOn’s business processes. This is a mid-level remote position.

Essential Functions

Guide Salesforce-related initiatives, facilitating communication between cross‑functional teams to ensure alignment with business goals aimed to further develop internal efficiencies.

Lead comprehensive assessments of organizational capabilities to identify areas for improvement, providing actionable insights and recommendations to enhance efficiency and effectiveness.

Customize Salesforce applications, including advanced object modeling, field configurations, record types, and page layouts, to meet dynamic business requirements.

Develop and maintain complex Flows, data integration tools, and APIs to ensure a seamless integration between Salesforce and other enterprise applications.

Collaborate with stakeholders to gather detailed requirements for new processes and initiatives, translating business needs into technical specifications and actionable plans.

Oversee support intake channels, ensuring timely resolution of issues and continuous improvement of user experience.

Liaise with stakeholders and leadership to communicate project progress, challenges, and opportunities, fostering a culture of transparency and collaboration.

Required Skills/Experience

Salesforce Administrator certification.

3+ years of hands on, backend Salesforce Admin experience.

Expertise in utilizing advanced Salesforce features, including Flows, integration tools, and APIs.

Experience evaluating, implementing, and managing third‑party applications from the AppExchange.

Firm grasp of Service Cloud, Sales Cloud, CPQ, Einstein Analytics, Data Cloud, Visualforce and Lightning components, dynamic forms and actions.

Experience with installed packages.

Customer service mindset.

Ability to prioritize business needs based on importance, urgency, or impact.

Excellent time‑management skills.

Preferred Skills/Experience

Bachelor’s Degree in a related field or equivalent experience.

Knowledge of Revenue Cloud Advance.

Senior Salesforce Admin certification.

Experience configuring integrations between Salesforce and various applications (Ex: NetSuite, HRIS systems, CMS systems).

Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, continuous integration, and the ability to effectively develop Salesforce app solutions.

#LI-Remote

The salary range for this position is $62,800 - $91,550.

The posted salary range for this position may be adjusted based on job‑related factors permitted by law, such as experience and training; internal pay equity; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This position is open to US residents only.

About Us:

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting‑edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationships, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks and Benefits

Medical, dental and vision insurance

Company matched 401K plan

Flexible PTO + Sick Leave

6 weeks paid Parental Leave8 Paid National Holidays

Company‑paid basic Life Insurance

Voluntary supplemental Life Insurance

Voluntary long‑term/short‑term disability insurance

Voluntary Pet Insurance

Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E‑Verify (for more information, E-Verify Participation and Right to Work). A successful candidate must pass a background check as a condition of joining the team.

#J-18808-Ljbffr