Rumorcircle
Overview
111 West 68th Street, Manhattan, 10023, New York
Type: Full Time
Status: Open
Lincoln Business Machines Inc...We are an IT consulting company/MSP based in Manhattan, offering IT support to small and medium-sized businesses since 1992. We seek a self-motivated IT Specialist with 3+ years of experience at an MSP or IT Services firm for a Tier II/Tier III role, leading to a senior network engineer position.
Responsibilities
Provide IT support in an MSP/IT services environment with potential progression to a senior network engineer.
Support PC & Mac workstations, servers, and networking devices.
Assist with Windows servers, Active Directory, and Group Policy administration.
Assist with Office 365 implementation and ongoing support.
Apply advanced networking concepts including DHCP, DNS, and VPN.
Leverage experience from MSP/Help Desk roles (3+ years MSP, 5+ years Help Desk).
Support desktop (Windows 7/10, Mac), servers (Windows 2008-2019), and mobile devices (iOS, Android).
Work with business cloud solutions (Office 365, Dropbox, Google, AWS).
Knowledge of routing, switching, firewall, VLAN, DNS, DHCP, WiFi, VOIP, VPN.
Proficiency with Microsoft 365/Active Directory, VMware, Hyper-V, and Azure.
Maintain strong customer service focus.
Qualifications
Experience supporting PC & Mac workstations, servers, and networking devices.
Knowledge of Windows Server environments, Active Directory, and Group Policy.
Proficiency in Office 365 implementation and support.
Advanced networking knowledge (DHCP, DNS, VPN).
3+ years MSP experience; 5+ years Help Desk experience.
Desktop (Windows 7/10, Mac), Server (Windows 2008-2019), Mobile (iOS, Android) support.
Experience with business cloud solutions (Office 365, Dropbox, Google, AWS).
Knowledge of routing, switching, firewall, VLAN, DNS, DHCP, WiFi, VOIP, VPN.
Microsoft 365/Active Directory, VMware, Hyper-V, Azure proficiency.
Enthusiasm for customer service is a must.
#J-18808-Ljbffr