Briggs Industrial Solutions, Inc.
Service Writer / Dispatcher (CSA)
Briggs Industrial Solutions, Inc., Houston, Texas, United States, 77246
Service Writer / Dispatcher (CSA) page is loaded## Service Writer / Dispatcher (CSA)locations:
Houston, TXtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR10046**Remote Type:*****You belong at a company that treats you like an Owner!***Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.***Join a team that takes care of you.
Here are some ways we do that:**** Competitive Pay and Performance-Based Bonuses* Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)* 401(k)* Training and Tuition Reimbursement* Work/Life Balance* Paid Holidays and Time Off* Health and Wellness Benefits* Tool Benefits, PPE/Uniforms, Safety Boot Program* Life and Short Term Disability paid for by company**How You’ll Make a Difference**As a Service Writer (at Briggs we use the title Customer Service Advisor) you’ll be the steady connection between our technicians, customers, and internal teams. Your leadership, organization, and care will keep our Service Department running smoothly—making sure customers feel informed, technicians feel supported, and work gets done the right way.**What You’ll Do*** Coordinate and dispatch service technicians, keeping schedules, communication, and customer expectations on track* Monitor service progress, productivity, and repair orders to ensure accuracy, timeliness, and strong performance* Partner with customers and technicians on approvals, quotes, billing, and service opportunities* Support service operations end-to-end—from maintenance agreements and invoicing to fleet tracking and vendor coordination**What You’ll Bring*** A customer-first mindset with strong communication and multitasking skills* Confidence working in fast-paced service or operations environments with close attention to detail* Experience with service orders, invoicing, purchase orders, or similar operational processes**Why You’ll Love Working With Us*** You’ll be trusted to lead, supported to grow, and appreciated for the difference you make* You’ll work alongside honest, hardworking people who take pride in doing things right* You’ll be part of a company that values safety, teamwork, and long-term relationships# Job DetailsPay Type:Salary #J-18808-Ljbffr
Houston, TXtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
JR10046**Remote Type:*****You belong at a company that treats you like an Owner!***Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.***Join a team that takes care of you.
Here are some ways we do that:**** Competitive Pay and Performance-Based Bonuses* Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)* 401(k)* Training and Tuition Reimbursement* Work/Life Balance* Paid Holidays and Time Off* Health and Wellness Benefits* Tool Benefits, PPE/Uniforms, Safety Boot Program* Life and Short Term Disability paid for by company**How You’ll Make a Difference**As a Service Writer (at Briggs we use the title Customer Service Advisor) you’ll be the steady connection between our technicians, customers, and internal teams. Your leadership, organization, and care will keep our Service Department running smoothly—making sure customers feel informed, technicians feel supported, and work gets done the right way.**What You’ll Do*** Coordinate and dispatch service technicians, keeping schedules, communication, and customer expectations on track* Monitor service progress, productivity, and repair orders to ensure accuracy, timeliness, and strong performance* Partner with customers and technicians on approvals, quotes, billing, and service opportunities* Support service operations end-to-end—from maintenance agreements and invoicing to fleet tracking and vendor coordination**What You’ll Bring*** A customer-first mindset with strong communication and multitasking skills* Confidence working in fast-paced service or operations environments with close attention to detail* Experience with service orders, invoicing, purchase orders, or similar operational processes**Why You’ll Love Working With Us*** You’ll be trusted to lead, supported to grow, and appreciated for the difference you make* You’ll work alongside honest, hardworking people who take pride in doing things right* You’ll be part of a company that values safety, teamwork, and long-term relationships# Job DetailsPay Type:Salary #J-18808-Ljbffr