Logo
Fairbanksnissan

Service Advisor

Fairbanksnissan, Fairbanks, Alaska, United States, 99712

Save Job

Description of the role: As a Service Advisor at FAIRBANKS NISSAN you will be responsible for providing excellent customer service and guidance to customers bringing in their vehicles for maintenance and repairs. You will serve as the liaison between customers and the service technicians to ensure a smooth and efficient service experience.

Responsibilities:

Assess customer needs and provide appropriate service recommendations

Schedule service appointments and manage repair orders

Communicate service updates and costs to customers

Ensure high customer satisfaction through prompt and courteous service

Requirements:

Prior experience in a customer service role

Strong communication and interpersonal skills

Knowledge of automotive maintenance and repair processes

Ability to work in a fast-paced environment

Benefits:

Paid time off

Competitive salary range: $70,000 - $90,000 per year

Dental and vision available

employee discounts

#J-18808-Ljbffr