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Fairbanks Nissan

Service Advisor

Fairbanks Nissan, Fairbanks, Alaska, United States, 99712

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Base pay range $70,000.00/yr - $90,000.00/yr

Description of the role As a Service Advisor at FAIRBANKS NISSAN you will be responsible for providing excellent customer service and guidance to customers bringing in their vehicles for maintenance and repairs. You will serve as the liaison between customers and the service technicians to ensure a smooth and efficient service experience.

Responsibilities

Assess customer needs and provide appropriate service recommendations

Schedule service appointments and manage repair orders

Communicate service updates and costs to customers

Ensure high customer satisfaction through prompt and courteous service

Requirements

Prior experience in a customer service role

Strong communication and interpersonal skills

Knowledge of automotive maintenance and repair processes

Ability to work in a fast-paced environment

Benefits

Paid time off

Competitive salary range: $70,000 - $90,000 per year

Dental and vision available

employee discounts

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Motor Vehicle Manufacturing

Location Fairbanks, AK

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