Schell Games LLC
Self-Park/Valet Ambassador: $15.00+TIPS, Monday-Friday, 11:00AM-7:00PM, Full-tim
Schell Games LLC, Detroit, Michigan, United States, 48228
Self-Park/Valet Ambassador – Hybrid position is a dynamic role that combines traditional responsibilities from a valet attendant with the troubleshooting skills of a Self-Park Customer Service Attendant. This individual plays a critical part in the day-to-day operations across the multiple facets of the operation by assisting customers at entry and exit lanes, parking vehicles when needed, and ensuring a seamless professional parking experience for all. The ideal candidate is flexible, customer-focused, and comfortable working in a valet setting and on foot in the parking garages.
Ambassador Needed: $15.00 per hour (plus tips if offered), Monday-Friday, full-time, 40 hours per week (5 days/8-hour shift), 11:00AM-7:00PM
*All Encore team members are eligible for benefits after 60 days of full-time employment (Medical/Dental/Optical) and PTO. Also, a 401K match after 1 year of employment.
Key Responsibilities
Greet and assist guests with professionalism and courtesy.
Provide clear instructions for self-parking, validation procedures, and payment processes.
Assist customers experiencing issues with self-park entry/exit equipment.
Valet Park guest vehicles during peak times or when requested.
Address customer concerns, elevate unresolved issues, and ensure timely resolution.
Valet Duties
Safely drive, park, and retrieve guest vehicles in a prompt and courteous manner.
Maintain key control and inspect vehicles for pre-existing damage and document as necessary.
Uphold cleanliness and organization of valet area and key control stations.
Self-Park & Equipment Support
Monitor entry and exit lanes to ensure proper function of gates and kiosks.
Troubleshoot and resolve basic equipment errors (e.g., jammed tickets, card reader issues).
Communicate equipment malfunctions to the supervisor or maintenance team promptly.
Assist guests with using kiosks and processing.
Answer the phone when needed with professionalism and troubleshooting mindset.
Qualifications
High school diploma or equivalent preferred.
Valid driver's license with a clean driving record, must be over 18 years of age for insurance purposes.
Strong customer service and problem-solving skills.
Ability to perform Tier 1 troubleshooting of the parking systems.
The ability to drive both automatic and manual transmission vehicles is a plus.
Physical Requirements
Ability to stand and walk for extended periods.
Comfortable working indoors or outdoors in varying weather conditions.
Able to lift up to 25 pounds and perform light physical tasks (e.g., moving cones, directing traffic, placing wind master signage).
Work Schedule
May rotate between valet, and entry/exit lane support throughout shift.
Why Join Our Team?
Competitive hourly rate with opportunities for growth.
A diverse, hands-on role that develops both customer service and operational skills.
A team-oriented environment focused on safety, service, and efficiency.
This hybrid position is ideal for a self-motivated individual who enjoys variety in their workday and is committed to delivering an exceptional guest experience in every interaction.
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Ambassador Needed: $15.00 per hour (plus tips if offered), Monday-Friday, full-time, 40 hours per week (5 days/8-hour shift), 11:00AM-7:00PM
*All Encore team members are eligible for benefits after 60 days of full-time employment (Medical/Dental/Optical) and PTO. Also, a 401K match after 1 year of employment.
Key Responsibilities
Greet and assist guests with professionalism and courtesy.
Provide clear instructions for self-parking, validation procedures, and payment processes.
Assist customers experiencing issues with self-park entry/exit equipment.
Valet Park guest vehicles during peak times or when requested.
Address customer concerns, elevate unresolved issues, and ensure timely resolution.
Valet Duties
Safely drive, park, and retrieve guest vehicles in a prompt and courteous manner.
Maintain key control and inspect vehicles for pre-existing damage and document as necessary.
Uphold cleanliness and organization of valet area and key control stations.
Self-Park & Equipment Support
Monitor entry and exit lanes to ensure proper function of gates and kiosks.
Troubleshoot and resolve basic equipment errors (e.g., jammed tickets, card reader issues).
Communicate equipment malfunctions to the supervisor or maintenance team promptly.
Assist guests with using kiosks and processing.
Answer the phone when needed with professionalism and troubleshooting mindset.
Qualifications
High school diploma or equivalent preferred.
Valid driver's license with a clean driving record, must be over 18 years of age for insurance purposes.
Strong customer service and problem-solving skills.
Ability to perform Tier 1 troubleshooting of the parking systems.
The ability to drive both automatic and manual transmission vehicles is a plus.
Physical Requirements
Ability to stand and walk for extended periods.
Comfortable working indoors or outdoors in varying weather conditions.
Able to lift up to 25 pounds and perform light physical tasks (e.g., moving cones, directing traffic, placing wind master signage).
Work Schedule
May rotate between valet, and entry/exit lane support throughout shift.
Why Join Our Team?
Competitive hourly rate with opportunities for growth.
A diverse, hands-on role that develops both customer service and operational skills.
A team-oriented environment focused on safety, service, and efficiency.
This hybrid position is ideal for a self-motivated individual who enjoys variety in their workday and is committed to delivering an exceptional guest experience in every interaction.
#J-18808-Ljbffr