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Digitail

Account Executive, SMB

Digitail, Mission, Kansas, United States

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Digitail is the AI operating system for modern veterinary clinics.

Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin.

Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams.

Digitail brings ten-plus tools into one intelligent platform, with built-in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them.

What You Will Do

Own full-cycle sales conversations from first call through close

Be a trusted advisor with clinic stakeholders and decision makers

Run focused, workflow-based demos that connect clinic pain to real outcomes

Translate operational friction into business and clinical impact

Guide buyers to a clear decision using a consultative, structured approach

Follow up with consistency and purpose to maintain momentum

Become an expert in our product and the industry so that you can advise clinic owners in a high-trust manner.

Collaborate with clinic staff and decision makers to align their goals and objectives with our product capabilities.

Collaborate closely with our onboarding team to deliver a seamless launch of product to our clients.

Own pipeline management, forecasting, and over achieve revenue performance

How You Think & Solve Problems

Curious and discovery-driven, with a bias toward understanding the why before jumping to solutions

Naturally interested in how tools, systems, and workflows actually work under the hood

Focused on workflows, outcomes, and decision risk — not just features or checklists

Motivated to solve problems deeply rather than apply surface-level fixes

Comfortable operating with incomplete information and clearly communicating what’s known vs. evolving

Willing to experiment, iterate, and adapt as products, tools, and processes change

Proactively uses technology, automation, and AI to improve effectiveness and scale impact

Strong sense of ownership and follow-through from problem identification to resolution

Comfortable explaining technical concepts simply to non-technical audiences, using real examples from hands-on experience

Your Experience

1-2 years of experience in software sales, preferably high-volume SMB SaaS sales - with closing experience

History of personal and professional excellence

Lifelong learner mindset and commitment to professional growth and development

You thrive while working in a fast-paced environment where change is common.

You have strong sales acumen, effective time management and organization skills.

Excitement to travel and work industry conferences as needed

Experience with VetMed (selling to or working in!) is a huge plus.

The estimated starting salary range for this role is USD $109,500k on-Target Earnings (50/50 base + commission with uncapped commission), plus a generous pre-IPO equity package.

Work from home stipend to set up your office

Awesome remote culture

Generous paid time off

Mission-driven company serving veterinary clinics

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