Apex Staffing
Overview
Join one of Arkansas’s leading personal injury firms as a
Legal Intake Specialist
— the first point of contact for potential clients. If you thrive in a
fast-paced, high-volume environment
and love providing exceptional customer service, this is the role for you! Responsibilities
Answer inbound calls for a multi-location practice Make outbound follow-up calls to potential clients Create and manage intake files; collect and record client information Open new cases in case management software Assist with administrative tasks: filing, faxing, sorting, and distributing mail Qualifications
Prior inbound customer service experience/call center experience Strong problem-solving skills and sound judgment under pressure Proficient in MS Office; type at least 55 WPM Bilingual (Spanish/English) a plus! Schedule & Benefits
Monday – Friday, 8:00 am – 5:00 pm Excellent benefits, PTO, holiday pay, retirement plan, and
plenty of growth potential
#J-18808-Ljbffr
Join one of Arkansas’s leading personal injury firms as a
Legal Intake Specialist
— the first point of contact for potential clients. If you thrive in a
fast-paced, high-volume environment
and love providing exceptional customer service, this is the role for you! Responsibilities
Answer inbound calls for a multi-location practice Make outbound follow-up calls to potential clients Create and manage intake files; collect and record client information Open new cases in case management software Assist with administrative tasks: filing, faxing, sorting, and distributing mail Qualifications
Prior inbound customer service experience/call center experience Strong problem-solving skills and sound judgment under pressure Proficient in MS Office; type at least 55 WPM Bilingual (Spanish/English) a plus! Schedule & Benefits
Monday – Friday, 8:00 am – 5:00 pm Excellent benefits, PTO, holiday pay, retirement plan, and
plenty of growth potential
#J-18808-Ljbffr