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TEKsystems

Help Desk

TEKsystems, Charlotte, North Carolina, United States, 28245

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Position Summary TEKsystems

is looking for a

Service Desk

specialist who will be 100% onsite at one of our great clients in Charlotte, NC. This role offers great training, stability, growth and more. The role is a contract position and encompasses phone, email, chat and remote support services.

Top Skills / Requirements

3-5 years of Service Desk experience

Experience with ServiceNow & Intune

3-5 years Active Directory, Office 365 and Windows 10/11

Responsibilities Provide primarily phone support, email, and chat to end users. Responsibilities include handling fixes over the phone, remote access to machines, password resets, and troubleshooting. Handle 30-35 calls, chats, emails daily and support hardware onsite.

Job Details Job Type & Location : Contract position based out of Charlotte, NC.

Pay and Benefits : The pay range is $18.00 - $21.00/hr. Pay and benefits are applicable to some eligibility requirements.

Benefits (if eligible) :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type : Fully onsite position in Charlotte, NC.

Application Deadline : Anticipated to close on Jan 19, 2026.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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