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Colorado 911 Resource Center, Inc.

Animal Protection Officer

Colorado 911 Resource Center, Inc., Boulder, Colorado, United States, 80301

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* Responds to calls/complaints for service regarding stray, vicious, injured, sick, nuisance and dead animals.* Resolves complaints through enforcement, investigation, and mediation.* Investigates violations of animal laws, animal bite cases, cruelty/neglect cases, and neighborhood disputes related to nuisance animals.* Prepares cases and testifies in court, includes being a credible witness.* Knowledge and enforcement of laws and regulations governing the licensing, quarantine, impoundment and protection/treatment of animals.* Maintains awareness of new laws and legislation pertaining to animal protection.* Interprets laws and regulations applicable to animal protection and informs staff of changes in such regulations.* Assists and advises the public of laws and ordinances pertaining to care and treatment of animals.* Provides on-going patrol and initiates activity when violations are observed.* Prepares a variety of reports, including numbers of animals impounded, animal bites, complaint reports, animals euthanized, and investigation reports.* Makes oral presentations before business, civic, school and/or other groups as appropriate on topics pertaining to animal protection, animal welfare, and public safety.* Performs related duties as required to meet the needs of the city.* Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.* Responsible for knowing and complying with all city and department policies, participating in professional trainings and development, and adhering to attendance and workplace attire policies.* Ability and willingness to work evenings and weekends.* Ability to be flexible and open to change.* Ability to demonstrate interpersonal, problem solving and conflict resolution skills, including the ability to deal tactfully with the public.* Ability to demonstrate attention to detail and organizational skills.* Ability to demonstrate effective verbal and written communication skills.* Ability to handle confidential information in a secure, professional and discretionary manner.* Ability that can be demonstrated to handle multiple demands simultaneously, deal with interruptions, and handle difficult situations under time pressure.* Knowledge at a working level of computerized databases including Word and Excel.

Skills and competency in basic arithmetic.* Valid Driver’s License and ability to maintain acceptable motor vehicle record.* Have and maintain acceptable background information, including criminal conviction history.* Previous animal protection officer or welfare investigator experience or equivalent.* Demonstrated experience in leadership, team building, problem-solving, and strong people skills.* Associates and/or Bachelor’s degree from an accredited college or university.* Training and/or certification from an accredited veterinary technical school.* Knowledge of the Boulder area and community, and familiarity with the geographic layout of the City of Boulder.* Ability to analyze and interpret laws and regulations and to formulate, develop, and present recommendations for such regulations.* Ability to exercise tact and courtesy in explaining and enforcing state laws and local ordinances pertaining to animal protection and to diffuse hostile situations and calm irate residents.* Bilingual skills in English/Spanish.* Animal Welfare Association of Colorado certification.* Must possess a high school diploma or a GED certificate.* Two (2) years of experience working with the public, preferably in a customer service capacity.**Supervision received:** Animal Protection Supervisor **Physical and mental effort:** Occasional sitting to perform office tasks and patrol for loose or dangerous animals; frequent standing, walking, and running while chasing animals on all types of terrain in different weather conditions. Frequent crouching, squatting, bending, and twisting to detain animals to place in cages and load in vehicle. Must be able to tolerate awkward movements such as resisted twisting, bending or lifting; frequent reaching below shoulder level and occasionally above shoulder level to load and unload captured animals; occasional kneeling, climbing, and balancing on fences and stairs; and jumping to escape animals. Frequent firm grasping and occasional light grasping, pinching, and fine motor skills. Constant near acuity and depth perception are requirements for vision, as is the ability to consistently hear and communicate via phone and two-way radio systems. Frequent lifting of 50 pounds from ground level to shoulder height and 20 pounds from ground level to overhead; frequent carrying of 50 pounds for 25 feet; occasionally lifting and carrying greater weights.

and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization. #J-18808-Ljbffr