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Hyatt Hotels Corporation

Sales Manager Latin America and Caribbean Hotels (m/f/d)

Hyatt Hotels Corporation, Thompson Ridge, New York, United States

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At Hyatt, we are a global family that shares a passion for hospitality. Our 1,400+ exquisite accommodations span across 79 countries, offering not just luxurious experiences but also a diverse, international work environment that inspires and nurtures. As part of our team, you’ll craft unforgettable stays and become part of a dynamic culture that thrives on innovation and excellence.

Hyatt Services GmbH, based in Mainz, operates as a Shared Service Center in the areas of accounting, reservations, information technology, revenue management, and sales & marketing for its affiliated hotels. For further information about the company, we invite you to visit our website: www.hyatt.com.

What We Offer

Global accommodation at Hyatt Hotels at employee rates

Job ticket for public transport in Mainz and Wiesbaden

Company savings plans

Electronic time tracking—no loss of overtime!

Personalized training and career programs

Modern workplace in the heart of Mainz city center

International team (colleagues from over 50 nations)

Complimentary beverages (coffee specialties, tea, and water)

Additional vacation day for special occasions

Supplementary company health insurance

The Role The Sales Manager for Germany will be responsible for managing and growing sales within the German market. This role involves developing sales plans, managing key accounts, and driving team performance to meet revenue targets. The ideal candidate will have strong sales experience, knowledge of the German market, and exceptional interpersonal skills.

Develop and execute sales plans to achieve revenue and growth targets for the assigned markets

Lead and mentor a team of sales representatives to maximize performance

Monitor key performance metrics and adapt strategies as needed

Monitor team performance and implement strategies for improvement

Customer Relationship Management

Build and maintain strong relationships with key customers

Identify customer needs and provide tailored solutions

Handle escalations and ensure customer satisfaction

Market Development

Identify and pursue new business opportunities within assigned markets

Conduct market research to stay ahead of competitors

Represent the company at local industry events and trade shows

Reporting and Analysis

Track and analyze sales performance metrics

Provide regular updates to the commercial team

Recommend adjustments to sales strategies based on performance data

Leadership Support

Support the leadership of commercial teams, providing guidance and mentorship

Foster cross‑functional collaboration with sales, marketing, and operations teams

Act as a key liaison between local markets and corporate leadership

Additional Responsibilities

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Required Skills

Education: Bachelor’s degree in Business, Sales, or a related field

Experience: 5+ years of experience in sales, with a focus on the assigned markets

Strong leadership and team management skills

Proven track record of meeting or exceeding sales targets

Language: Fluency in English and German required, additional European languages are an advantage

Characteristics

Strong management skills including superior written and verbal communication skills

Must have solid understanding and experience in hospitality industry

Must have high attention to detail and organizational skills

Strong interpersonal skills and results driven

Successful budget planning and administration skills

Strong negotiation and analytical skills

Ability to present to large audiences

Ability to work well under pressure

Takes initiative

Travel a must

Strong team player

Valid passport and ability to travel required

You don't Meet All Criteria? Don’t let that stop you! We don’t expect you to have a “perfect” profile because what is “perfect,” anyway? Even if you don’t meet all criteria but are interested in the position, feel free to apply. Your personality and dedication matter most to us. If you bring that, we can teach you the rest.

We Live Inclusion Our company culture is built on diversity, equal opportunities, and inclusion. We welcome applications from individuals with diverse backgrounds and abilities. All applicants, regardless of any disabilities, will be treated equally in the selection process. We strive to create a work environment that respects and promotes everyone’s uniqueness.

Interested? Then, we look forward to your application! By submitting your application and accompanying documents, you confirm that you have read the provisions regarding the use of the personal information you provided in accordance with the global privacy policy for employees. This policy is available at https://www.hyatt.com/de-DE/info/employees-privacy-policy-eu-ch.

About Cover Letters If you wish to create a cover letter, we’d be happy to read it. If not, that’s also not a problem. A comprehensive resume is sufficient for us to review your application.

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