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RELATED

Maintenance Supervisor - Luxury Residential

RELATED, West Palm Beach, Florida, United States, 33412

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Responsibilities Lead the Team That Keeps It All Running

We’re seeking an experienced, hands‑on Maintenance Supervisor to oversee daily operations at two of our neighboring luxury residential properties, One Hill South and 10K Hill South. In this role, you’ll supervise the maintenance and janitorial team, oversee building operations, manage service quality, and ensure a high standard of resident satisfaction. If you’re a calm and confident leader who’s ready to take ownership of a building’s day‑to‑day experience, we want to hear from you.

What You’ll Do Building Operations & Work Order Management

Oversee all day‑to‑day maintenance and technical operations for the properties, ensuring building systems, equipment, and physical assets are maintained to company standards

Direct, assign, and monitor work orders across all shifts to ensure timely completion and quality outcomes

Diagnose maintenance issues, verify the quality of completed repairs, and ensure accurate documentation in the maintenance management system

Review workflows, service trends, and vendor performance to identify opportunities for operational improvement

Conduct regular inspections of workshops, mechanical rooms, storage areas, and common spaces to ensure readiness, safety, and compliance

Provide regular operational updates to the General Manager regarding risks, safety issues, vendor performance, and items impacting building operations

Participate in weekly operations meetings to review priorities, compliance matters, and active projects

Emergency Response & On‑Call Oversight

Manage on‑call emergency operations to ensure continuous 24/7 coverage

Serve as the primary point of coordination for after‑hours emergencies, engaging on‑call staff and external vendors as needed

Ensure emergency incidents are appropriately documented and communicated to management in a timely manner

Maintain responsiveness during emergencies while coordinating resources efficiently and calmly

Team Leadership, Scheduling & Performance

Lead and manage maintenance, facilities, and technical services staff, as well as contractors supporting building operations

Set clear expectations, provide direction, and ensure staff and vendors understand assigned scopes of work

Develop, manage, and adjust schedules (including on‑call rotations) to ensure appropriate coverage across all shifts

Conduct regular property walkthroughs and provide constructive feedback to team members

Promote a culture of accountability, service excellence, and professionalism

Partner with management on performance evaluations, training plans, and skill development initiatives

Communicate clearly and professionally with residents regarding maintenance matters and coordinate external communications with management approval

Preventive Maintenance, Safety & Compliance

Implement and manage a comprehensive preventive maintenance (PPM) program for all building systems

Monitor equipment life cycles, contractor performance, and compliance documentation

Conduct routine safety inspections and enforce compliance with OSHA, fire/life safety, and local code requirements

Ensure life‑safety systems remain inspection‑ready at all times

Identify hazards or incidents and escalate appropriately to management

Apartment Turnovers & Unit Readiness

Oversee and coordinate apartment turnovers to ensure completion within established timelines

Conduct or supervise move‑out and turnover inspections to confirm units meet company standards prior to move‑in

Coordinate maintenance scopes, vendor work, and internal sequencing to ensure efficient unit readiness

Share recurring turnover findings with the maintenance team to improve consistency and reduce post‑move‑in service requests

Vendor Management & Capital Support

Schedule and supervise all vendor and contractor work, ensuring quality, safety, and minimal disruption to residents

Verify vendor compliance with insurance, licensing, permitting, and site requirements prior to engagement

Obtain multiple proposals for non‑emergency work in accordance with procurement policies

Support capital projects by assisting with site access, technical coordination, and system knowledge

Ensure vendor performance aligns with scope, budget, and quality expectations

Asset Management, Reporting & Documentation

Maintain accurate inventories of tools, materials, and supplies within budget guidelines

Ensure all maintenance, vendor, and compliance documentation is complete, centralized, and audit‑ready

Provide regular operational reporting to management on preventive maintenance progress, vendor compliance, and key performance metrics

Evaluate repair‑versus‑replacement options to support cost control and long‑term asset planning

Review quotes and invoices for accuracy and adherence to procurement standards

Support budget planning through operational data, forecasting, and identification of cost‑saving opportunities

Qualifications

5+ years of experience overseeing building operations, maintenance teams, or facilities management in a residential or mixed‑use environment

Strong leadership, organizational, and problem‑solving skills

Demonstrated experience with preventive maintenance programs, emergency response, and vendor oversight

Ability to manage multiple priorities while maintaining attention to detail and operational discipline

Strong communication skills with the ability to engage residents, staff, vendors, and leadership effectively

Familiarity with maintenance management systems, work order platforms, and building technologies

High school diploma or equivalent required; technical certifications or trade experience preferred

Why You’ll Love It Here You’ll lead a talented, service‑minded team in delivering a high‑quality living experience for residents. We value calm, solutions‑first leadership and offer you the support, tools, and recognition to help your team—and your property—thrive.

Included 1 bedroom onsite apartment with parking!

Lots of paid time off (19+ days!) – we value your life outside of work.

Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program

Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.

Mental health resources, such as counseling, are available to our team members.

Fertility benefits – as surrogacy, adoption assistance and more!

Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!

Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.

…and so much more!

Overview Build Your Career With Related Management Company.

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market‑rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com. For details on our hiring policies and privacy practices, visit Privacy Policy.

Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit Privacy Policy.

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