Invitation Homes
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Salesforce Platform Manager
role at
Invitation Homes
Who We Are Invitation Homes is a fast‑paced, evolving publicly traded REIT that pioneers a new industry with over 80,000 single‑family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.
About the Role The Salesforce Platform Manager is responsible for understanding all aspects of Invitation Homes’ use of the Salesforce platform for assigned business units, including developing expertise in business workflow supported on the platform, monitoring data quality and system performance, and collaborating with the business and product teams to plan, prioritize and implement system enhancements and net new features and functionality. The role is expected to have detailed knowledge of the Salesforce platform to participate in hands‑on‑keyboard declarative development and design/optimization of new and existing features. The person should have a solid understanding of the Salesforce data model to architect solutions on the platform, including writing user stories for execution by the Salesforce Dev team. The role is also responsible for the overall health and wellbeing of the assigned Salesforce module(s), proactively identifying areas of opportunity to improve data integrity, usability, and system performance. Position may have direct oversight and/or matrixed responsibility for Salesforce Admins and/or Business Analysts assigned to projects.
Invitation Homes does not offer employment‑based visa sponsorship for this role at this time.
What You’ll Do
Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the system
Become an expert in our business processes to develop and improve Salesforce‑powered solutions
Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows
Provide production support and troubleshooting
Generate release notes and contribute to Learning and Development training deliverables
Perform testing of new functionality and SFDC seasonal releases
Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.
Prepare data files and upload the data to Salesforce.com using data loader and other 3rd‑party tools
Create reports in SFDC to meet operational requirements, maintain a standard set of queries/reports, validate queries/reports created by others in the organization, and assist in the interpretation of data
Execute Change Management process, including maintaining updated documentation and data dictionary
Complete regular system audits and preparations for upgrades
Stay current with new features and functionality to provide technical guidance and feasibility for system enhancements
Who We’re Looking For
At least 4+ years’ experience administering and configuring SFDC environment with deep knowledge of the declarative (point‑and‑click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionality
Experience designing and implementing new modules and business processes using the Force.com platform
Knowledge of established Salesforce.com standards, best practices and platform features
Salesforce Administrator Certification
Salesforce Platform Builder Certification preferred
Expertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and Flow
Expertise with complex formula fields and validation rules
Experience supporting complex orgs with significant customization
Demonstrated mastery of Salesforce Data Loader and mass upload processes
Experience reviewing, configuring and supporting AppExchange apps
Experience working in Lightning
Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools
Experience with Salesforce Experience Sites (formerly called Communities) preferred
Why Invitation Homes We Stand For Flexibility, Opportunity, and a Home That People Can Make Their Own. It’s As True For Our Associates As It Is For Our Residents. Just Like We Help Our Residents Live Freer, We Liberate Our Associates’ Careers, Too. Our Associates Know That At Invitation Homes Goals Matter, Potential Is Unlocked, and Careers Thrive. Invitation Homes Isn’t Just a Work Place It Is a Possibility Place.
Invitation Homes Offers the following to each new associate:
Competitive pay and an annual bonus program for all associates
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401(k) with matching company contributions
Awesome work environment with casual dress
Team events and gatherings
Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation
Salary Range The salary range for this position is: $98,640.00 – $170,976.00. Individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent on the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation And Benefits
Annual bonus program
Health, dental, vision, and life insurance
Long‑term and short‑term disability insurance
Generous paid time off plans including vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre‑ and Post‑Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
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Salesforce Platform Manager
role at
Invitation Homes
Who We Are Invitation Homes is a fast‑paced, evolving publicly traded REIT that pioneers a new industry with over 80,000 single‑family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.
About the Role The Salesforce Platform Manager is responsible for understanding all aspects of Invitation Homes’ use of the Salesforce platform for assigned business units, including developing expertise in business workflow supported on the platform, monitoring data quality and system performance, and collaborating with the business and product teams to plan, prioritize and implement system enhancements and net new features and functionality. The role is expected to have detailed knowledge of the Salesforce platform to participate in hands‑on‑keyboard declarative development and design/optimization of new and existing features. The person should have a solid understanding of the Salesforce data model to architect solutions on the platform, including writing user stories for execution by the Salesforce Dev team. The role is also responsible for the overall health and wellbeing of the assigned Salesforce module(s), proactively identifying areas of opportunity to improve data integrity, usability, and system performance. Position may have direct oversight and/or matrixed responsibility for Salesforce Admins and/or Business Analysts assigned to projects.
Invitation Homes does not offer employment‑based visa sponsorship for this role at this time.
What You’ll Do
Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the system
Become an expert in our business processes to develop and improve Salesforce‑powered solutions
Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows
Provide production support and troubleshooting
Generate release notes and contribute to Learning and Development training deliverables
Perform testing of new functionality and SFDC seasonal releases
Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.
Prepare data files and upload the data to Salesforce.com using data loader and other 3rd‑party tools
Create reports in SFDC to meet operational requirements, maintain a standard set of queries/reports, validate queries/reports created by others in the organization, and assist in the interpretation of data
Execute Change Management process, including maintaining updated documentation and data dictionary
Complete regular system audits and preparations for upgrades
Stay current with new features and functionality to provide technical guidance and feasibility for system enhancements
Who We’re Looking For
At least 4+ years’ experience administering and configuring SFDC environment with deep knowledge of the declarative (point‑and‑click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionality
Experience designing and implementing new modules and business processes using the Force.com platform
Knowledge of established Salesforce.com standards, best practices and platform features
Salesforce Administrator Certification
Salesforce Platform Builder Certification preferred
Expertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and Flow
Expertise with complex formula fields and validation rules
Experience supporting complex orgs with significant customization
Demonstrated mastery of Salesforce Data Loader and mass upload processes
Experience reviewing, configuring and supporting AppExchange apps
Experience working in Lightning
Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools
Experience with Salesforce Experience Sites (formerly called Communities) preferred
Why Invitation Homes We Stand For Flexibility, Opportunity, and a Home That People Can Make Their Own. It’s As True For Our Associates As It Is For Our Residents. Just Like We Help Our Residents Live Freer, We Liberate Our Associates’ Careers, Too. Our Associates Know That At Invitation Homes Goals Matter, Potential Is Unlocked, and Careers Thrive. Invitation Homes Isn’t Just a Work Place It Is a Possibility Place.
Invitation Homes Offers the following to each new associate:
Competitive pay and an annual bonus program for all associates
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401(k) with matching company contributions
Awesome work environment with casual dress
Team events and gatherings
Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation
Salary Range The salary range for this position is: $98,640.00 – $170,976.00. Individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent on the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation And Benefits
Annual bonus program
Health, dental, vision, and life insurance
Long‑term and short‑term disability insurance
Generous paid time off plans including vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre‑ and Post‑Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
#J-18808-Ljbffr