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Kaizen Lab Inc.

Commercial Estimator - Inside Sales Syracuse, NY

Kaizen Lab Inc., Syracuse, New York, United States

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Company Overview Busch Products has been serving Central New York and beyond for over 30 years. Starting as a Solid Surface Fabricator and quickly became the largest Solid Surface Fabricator in Central New York – and a leader in the industry. Installing High-End Premier Countertops in Residential and Commercial locations. Employee-Owned Company and headquartered in Syracuse, NY.

Job Summary This position is responsible for developing comprehensive estimates, material and labor cost estimates, preparing detailed customer quotes, and managing commercial job orders from start to finish. The position requires strong communication, organizational, and data management skills to ensure efficient scheduling, accurate documentation, and timely project completion.

Essential Job Functions

Review and analyze digital blueprints, project plans, and specifications to identify cost components and prepare accurate estimates.

Create and maintain both digital and physical job folders for all commercial job orders.

Organize, process, and file all necessary job-related documentation.

Communicate with customers via phone and email to provide project updates, request information, and address inquiries.

Collaborate with internal departments to coordinate job requirements, scheduling, and workflow.

Maintain accuracy and organization of job records, documentation, and project data.

Perform data entry and job tracking utilizing multiple internal systems.

Accountabilities Contribute to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner. Follow all company safety policies and procedures as set forth in the Employee Handbook.

Minimum Job Qualifications

High school diploma or equivalent required.

Prior experience with estimating, digital blueprints, or related roles is preferred.

Strong computer literacy and data management skills required.

Prior clerical, administrative, or order-processing experience highly desired.

Knowledge, Skills & Abilities

Excellent written and verbal communication skills to interact professionally with customers, vendors, and internal teams.

Strong organizational skills with exceptional attention to detail and accuracy.

Ability to compose, proofread, and edit written materials.

Proficient in email, spreadsheets, databases, word processing, and data entry.

Previous experience using Adobe Acrobat, Microsoft Office Suite, and Windows-based systems.

Ability to manage multiple projects simultaneously in a fast-paced environment.

Mental and Visual Requirements Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading.

Physical Activities and Requirements

Ability to sit for extended periods of time, walk, talk, hear, push, pull, reach, stoop, kneel, crouch, or bend, climb, and perform repetitive motions.

Equipment Used Ability to operate various office equipment including computer, printer, telephone, fax machine, and copier.

Computer Software Company quoting software, Moraware, Microsoft Office Suite, Adobe Acrobat.

Busch Products Inc is an Equal Opportunity Employer. This employer participates in E-Verify.

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