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LOCUS Impact Investing

Loan Operations Specialist

LOCUS Impact Investing, Richmond, Virginia, United States, 23214

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About Locus At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places.

Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low‑to‑moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact.

Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC‑insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority‑owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at www.locusimpact.org.

Position Overview The

Loan Operations Specialist

responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs.

Essential Duties and Responsibilities Loan Booking Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending

Book and verify new SBA loans

Post‑closing loan review

Arrange loan ACHs

Post payments, draws, and principal reductions

Edit loans booked to loan platform for accuracy

Participation loan processing both purchased and sold

Clear loan unposted transactions

General loan account questions/research

Execute recording/release of applicable documents

Document exception tracking/reporting

Update adjustable rate on all loan accounts

GL Reconcilement

Balance multiple general ledger loan clearing accounts

Filing

Scan, index, and verify loan files to core system accurately

Filing of all physical loan files

Scanning trailing documents and filing them in the appropriate loan file

Work closely with the lenders and auditors to retrieve files for review

Paid Loans

Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust

Sending paid loan documents to customers

Segregating and storing the paid off loan files

Process loan payoffs to include collateral releases

UCC Continuations

Filing of UCC Continuations

Insurance Monitoring

Review exception reports to ensure that proper insurance coverage is maintained

Coordinate force placed insurance coverage when necessary

Customer Service

Assist External and Internal Customers with questions or issues as they arise related to Loans

Reporting

Serve as back‑up for semi‑annual USDA Report

Review and update monthly Loan Tickler Report

Review and update daily Loan Payment Report

Review and update monthly Post Closing Exceptions Report

Review and update monthly UCC Continuation Report

Review and update weekly SBA Payment Report

Serve as backup for daily File Maintenance Report

Review and update monthly Closed Loan Report

Serve as backup for the weekly Purchased Participation Report

Serve as backup for the Interest Due Review Report

Other Duties

Backup for Operations personnel

Perform other duties as directed

Requirements Experience/Education/Certifications

Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment

Knowledge of accounting is a plus

Skills Required Organizational Skills

Well‑developed

Experience/Education/Certifications : organizational and decision‑making skills, adaptability to changing priorities

Ability to meet deadlines and oversee multiple responsibilities simultaneously

Able to set one's schedule and execute according to a plan, seeking effective and efficient results

Communication

Ability to communicate in a clear, comfortable, and confident manner

Communicate effectively and in a way that supports teamwork

Demonstrate ability to write in a clear, concise and organized way

Computer/Technology

Excellent Word, Excel, and Windows file management skills mandatory

Demonstrated web research skills

Familiarity with Outlook, Teams, or similar network‑based email and calendar software

Compensation and Benefits

$47,000 - $57,000 annual salary, depending on skills and experience

Annual bonus opportunity

18‑days of PTO per year

13‑paid holidays per year

Medical, dental, vision, short‑ and long‑term disability insurance

Life Insurance

Paid Family Leave options

401k savings plan with employer match

Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non‑job‑related disability, or status as a veteran.

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