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Dexian

Order Management Analyst

Dexian, Sunnyvale, California, United States

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Overview

Job Title:

Order Management Analyst Location:

Sunnyvale, California 94089 Duration:

6 Month(s) Pay Range:

$55 /hr - $60/hr on W2 (without any benefits) We are seeking a detail-oriented and proactive Order Management Analyst to drive order management excellence and oversee the end-to-end order management process. This role ensures customer orders are processed accurately, efficiently, and on time while coordinating with internal teams such as Channel Operations, Logistics, and Fulfillment, as well as external customer partners. Reporting to the Source-to-Cash Solutions Manager, this role requires cross-functional collaboration, hands-on data analysis, and effective system management to navigate supply chain challenges and deliver results. Base pay range:

$60.00/hr - $63.00/hr

Responsibilities

Validate, book, and release all customer orders (Retail, Distributor, Commercial, etc.) through Third-Party Logistics (3PL) providers

Oversee order execution, managing resources to ensure timely movement through supply chain systems

Apply account management processes and customer policies to ensure successful order fulfillment

Coordinate with Channel Operations, Logistics, Fulfillment, and Accounting teams to support smooth order execution

Own reporting and analysis, drive corrective actions, and present key Inventory Operations metrics such as On-Time Delivery (OTD) and On-Time In-Full (OTIF)

Lead and support warehouse capacity planning across short-term (8-week), mid-term (26-week), and long-term (52-week) horizons

Drive and support continuous improvement initiatives to optimize execution and delivery performance

Support ERP system updates, maintain data integrity, and manage order-related reporting

Minimum Qualifications

Prior experience supporting B2B customers and order management operations

Strong understanding of end-to-end supply chain processes, including supply planning, third-party logistics management, and outbound distribution

Advanced Excel proficiency, including complex spreadsheets, pivot tables, and data modeling

Experience working with ERP systems, particularly for inventory transactions and order management

Strong communication skills with proven ability to build and manage stakeholder relationships at all levels

Demonstrated ability to use data-driven analysis to influence decisions and drive outcomes

Proven ability to prioritize and multitask in a fast-paced environment while maintaining accuracy and urgency

Preferred Qualifications

Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, or a related field

Experience managing third-party fulfillment or logistics partners

Knowledge of Oracle or other ERP systems

Advanced Excel skills, including pivot tables and VLOOKUPs

5+ years of experience in Planning, Logistics, or Fulfillment Operations, preferably within Consumer Electronics

Experience with SQL, queries, or VBA macros

Lean Six Sigma certification or experience

About Dexian Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit

https://dexian.com/

to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Employment details

Seniority level:

Mid-Senior level

Employment type:

Contract

Job function:

Supply Chain

Industries:

Online and Mail Order Retail

Note: This posting may include language that reflects the current employer’s expectations. Refer to the official job posting for complete details.

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