Overview
Job Title: Order Management Analyst
Location: Sunnyvale, California 94089
Duration: 6 Month(s)
Pay Range: $55 /hr - $60/hr on W2 (without any benefits)
We are seeking a detail-oriented and proactive Order Management Analyst to drive order management excellence and oversee the end-to-end order management process. This role ensures customer orders are processed accurately, efficiently, and on time while coordinating with internal teams such as Channel Operations, Logistics, and Fulfillment, as well as external customer partners.
Reporting to the Source-to-Cash Solutions Manager, this role requires cross-functional collaboration, hands-on data analysis, and effective system management to navigate supply chain challenges and deliver results.
Base pay range: $60.00/hr - $63.00/hr
Responsibilities
- Validate, book, and release all customer orders (Retail, Distributor, Commercial, etc.) through Third-Party Logistics (3PL) providers
- Oversee order execution, managing resources to ensure timely movement through supply chain systems
- Apply account management processes and customer policies to ensure successful order fulfillment
- Coordinate with Channel Operations, Logistics, Fulfillment, and Accounting teams to support smooth order execution
- Own reporting and analysis, drive corrective actions, and present key Inventory Operations metrics such as On-Time Delivery (OTD) and On-Time In-Full (OTIF)
- Lead and support warehouse capacity planning across short-term (8-week), mid-term (26-week), and long-term (52-week) horizons
- Drive and support continuous improvement initiatives to optimize execution and delivery performance
- Support ERP system updates, maintain data integrity, and manage order-related reporting
Minimum Qualifications
- Prior experience supporting B2B customers and order management operations
- Strong understanding of end-to-end supply chain processes, including supply planning, third-party logistics management, and outbound distribution
- Advanced Excel proficiency, including complex spreadsheets, pivot tables, and data modeling
- Experience working with ERP systems, particularly for inventory transactions and order management
- Strong communication skills with proven ability to build and manage stakeholder relationships at all levels
- Demonstrated ability to use data-driven analysis to influence decisions and drive outcomes
- Proven ability to prioritize and multitask in a fast-paced environment while maintaining accuracy and urgency
Preferred Qualifications
- Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, or a related field
- Experience managing third-party fulfillment or logistics partners
- Knowledge of Oracle or other ERP systems
- Advanced Excel skills, including pivot tables and VLOOKUPs
- 5+ years of experience in Planning, Logistics, or Fulfillment Operations, preferably within Consumer Electronics
- Experience with SQL, queries, or VBA macros
- Lean Six Sigma certification or experience
About Dexian
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Contract
- Job function: Supply Chain
- Industries: Online and Mail Order Retail
Note: This posting may include language that reflects the current employer’s expectations. Refer to the official job posting for complete details.
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