Capital Chevrolet of Shallotte
Business Development Representative (BDR) - Service Dept
Capital Chevrolet of Shallotte, Shallotte, North Carolina, us, 28459
Capital Chevrolet of Shallotte
is looking for a proactive, customer-first
BDC Service Representative
to join our growing service department! This role is a key connection point between our customers and our service departments—helping ensure every interaction is smooth, professional, and positive. If you enjoy helping people, staying organized, and being part of a fast‑paced team environment, this could be the perfect fit.
What You’ll Be Doing
Responding promptly to inbound service inquiries via phone, email, text, and online platforms
Gathering customer information and understanding service needs or concerns
Scheduling service appointments based on customer availability and service department capacity
Coordinating closely with service advisors and technicians to maximize efficiency
Confirming and reminding customers of upcoming service appointments
Following established BDC processes and best practice
Delivering a consistently positive and professional customer experience
Supporting additional duties as assigned
What We’re Looking For
Customer service experience (automotive or BDC experience is a plus, but not required)
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Problem‑solving mindset with a focus on customer satisfaction
Comfort using CRM systems and service‑related software
Ability to multitask and thrive in a fast‑paced environment
High level of integrity, professionalism, and accountability
Ability to pass pre‑employment background screening
What We Offer
Competitive pay
Health insurance
Paid time off (PTO)
401(k) with company participation
Career growth opportunities within a large, family‑owned organization
Why CAPITAL WE ARE CAPITAL.
With 20 automotive and powersports franchises and more than 1,500 employees, CAPITAL is more than a company—it’s a community. As a family‑owned organization, we blend a strong tradition of excellence with a forward‑thinking, people‑first culture. We proudly support military personnel and veterans and are committed to your professional growth, development, and long‑term success.
Ready to accelerate your career? Join the Capital Automotive Group family and help us deliver exceptional experiences—every customer, every visit.
CAPITAL Automotive Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. We value and respect the unique contributions of every team member.
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is looking for a proactive, customer-first
BDC Service Representative
to join our growing service department! This role is a key connection point between our customers and our service departments—helping ensure every interaction is smooth, professional, and positive. If you enjoy helping people, staying organized, and being part of a fast‑paced team environment, this could be the perfect fit.
What You’ll Be Doing
Responding promptly to inbound service inquiries via phone, email, text, and online platforms
Gathering customer information and understanding service needs or concerns
Scheduling service appointments based on customer availability and service department capacity
Coordinating closely with service advisors and technicians to maximize efficiency
Confirming and reminding customers of upcoming service appointments
Following established BDC processes and best practice
Delivering a consistently positive and professional customer experience
Supporting additional duties as assigned
What We’re Looking For
Customer service experience (automotive or BDC experience is a plus, but not required)
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Problem‑solving mindset with a focus on customer satisfaction
Comfort using CRM systems and service‑related software
Ability to multitask and thrive in a fast‑paced environment
High level of integrity, professionalism, and accountability
Ability to pass pre‑employment background screening
What We Offer
Competitive pay
Health insurance
Paid time off (PTO)
401(k) with company participation
Career growth opportunities within a large, family‑owned organization
Why CAPITAL WE ARE CAPITAL.
With 20 automotive and powersports franchises and more than 1,500 employees, CAPITAL is more than a company—it’s a community. As a family‑owned organization, we blend a strong tradition of excellence with a forward‑thinking, people‑first culture. We proudly support military personnel and veterans and are committed to your professional growth, development, and long‑term success.
Ready to accelerate your career? Join the Capital Automotive Group family and help us deliver exceptional experiences—every customer, every visit.
CAPITAL Automotive Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. We value and respect the unique contributions of every team member.
#J-18808-Ljbffr