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TEKsystems

Email & Messaging QA Analyst

TEKsystems, Hanover, Maryland, United States, 21098

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Digital Messaging QA Production Analyst Team: Digital Commerce Operations Location: Remote, OR (Contract) Pay Range: $35.00 - $35.50/hr

Application deadline: Jan 17, 2026

Job Description Responsible for executional quality and deployment readiness across Email, Push, and SMS campaigns, ensuring accuracy, compliance, and operational readiness. Works closely with Operations, Marketing, Creative, Merchandising, CRM, and Product teams to validate campaigns before send.

Key Responsibilities

Perform end-to-end QA for Email, Push, and SMS campaigns, including front-end content, back-end configuration, and deployment readiness.

Validate campaign setup within Salesforce Marketing Cloud (SFMC), reviewing configuration, targeting, personalization, and deployment settings before send.

Confirm that all required steps are completed prior to launch (deployment readiness).

Review creative assets, copy, calls-to-action, links, and promotional language across channels.

Ensure click-throughs, dynamic content, and personalization logic function as intended.

Document QA findings and maintain PR and QA documentation from execution through final approval and deployment.

Collaborate with Operations and Marketing teams to confirm promotional accuracy and campaign intent.

Work cross-functionally with Creative, Merchandising, CRM, Product, and Digital teams to resolve QA issues and maintain executional accuracy.

Support high-volume, fast-paced campaign execution while maintaining a high bar for accuracy.

Minimum Qualifications

Bachelor’s degree or equivalent professional experience.

3–4 years of hands‑on Salesforce Marketing Cloud (SFMC) experience (required).

3–4 years of experience in digital messaging QA, email operations, or production roles.

Strong understanding of deployment QA (what to validate, where to look, how to identify issues before send).

Working knowledge of HTML with the ability to read and identify errors.

Strong attention to detail and ability to stay focused for extended periods.

Highly organized with excellent time management skills.

Comfortable working in a high-volume, deadline-driven environment.

Strong written and verbal communication skills.

Ability to collaborate effectively across cross‑functional teams.

Adaptable and comfortable with changing priorities and last-minute updates.

Preferred Qualifications

Experience with Airship (Push)

Experience with Attentive (SMS)

Experience QA'ing Push and SMS campaigns

Familiarity with Smartsheets or similar project management tools

Experience with Litmus

Basic HTML coding experience

AMPscript familiarity

Experience with analytical tagging for marketing tracking and reporting

Skills

HTML

AMPscript

Litmus

Smartsheet

Benefits (temporary role)

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity Statement This company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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