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TEKsystems

Email & Messaging QA Analyst

TEKsystems, Myrtle Point, Oregon, United States, 97458

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Description The Digital Messaging QA Production Analyst is an analyst-level role within the Digital Commerce Operations team, responsible for executional quality and deployment readiness across Email, Push, and SMS channels. This role ensures accuracy, compliance, and operational readiness for high-volume campaigns by performing detailed QA across front‑end content, back‑end configuration, and deployment setup.

This position requires hands‑on Salesforce Marketing Cloud (SFMC) experience and a strong understanding of where and how to validate campaigns prior to send. The analyst partners closely with Operations, Marketing, Creative, Merchandising, CRM, and Product teams to ensure campaigns are accurate, validated, and ready for deployment.

Key Responsibilities

Perform end‑to‑end QA for Email, Push, and SMS campaigns, including front‑end content, back‑end configuration, and deployment readiness.

Validate campaign setup within Salesforce Marketing Cloud (SFMC), including where to review configuration, targeting, personalization, and deployment settings prior to send.

QA deployment readiness to ensure all required steps have been completed before launch.

Review and validate creative assets, copy, calls‑to‑action, links, and promotional language across channels.

Ensure click‑throughs, dynamic content, and personalization logic function as intended.

Own and maintain PR and QA documentation from initial execution through final approval and deployment.

Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent.

Communicate cross‑functionally with Creative, Merchandising, CRM, Product, and Digital teams to resolve QA issues and ensure executional accuracy.

Document QA findings clearly and consistently to support auditability and operational transparency.

Support high‑volume, fast‑paced campaign execution while maintaining a high bar for accuracy.

Minimum Qualifications

Bachelor’s degree or equivalent professional experience.

3–4 years of hands‑on Salesforce Marketing Cloud (SFMC) experience (required).

3–4 years of experience in digital messaging QA, email operations, or production roles.

Strong understanding of deployment QA — where to look, what to validate, and how to identify issues prior to send.

Working knowledge of HTML with the ability to read and identify errors.

Strong attention to detail and ability to stay focused for extended periods.

Highly organized with excellent time‑management skills.

Comfortable working in a high‑volume, deadline‑driven environment.

Strong written and verbal communication skills.

Ability to collaborate effectively across cross‑functional teams.

Adaptable and comfortable with changing priorities and last‑minute updates.

Preferred Qualifications

Experience with Airship (Push)

Experience with Attentive (SMS)

Experience QA’ing Push and SMS campaigns

Familiarity with Smartsheets or similar project management tools

Experience with Litmus

Basic HTML coding experience

AMPscript familiarity

Experience with analytical tagging for marketing tracking and reporting

Skills

html, ampscript, litmus, smartsheet

Job Type & Location

Contract position based out of Remote, OR.

Pay and Benefits The pay range for this position is $35.00 - $35.50/hr.

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position. Application Deadline: This position is anticipated to close on Jan 17, 2026.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Quality Assurance

Industries

IT Services and IT Consulting

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