TriCom Technical Services
Summary
Our client is seeking a Service Desk Analyst to serve as the first contact for customers who need technical assistance via phone or email.
Responsibilities
Respond to customer issues via phone, email, in-person, and chat.
Follow-up with customers to ensure issues are resolved.
Requirements
2+ years Help Desk or Technical Support experience.
Experience with O365.
Dependability, reliability.
Common sense, logical.
Preferred
Experience with the following:
Active Directory;
Microsoft Intune;
Mobile Device Management.
This is a 6-Month Contract opportunity with potential to extend with our Charlotte, NC client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.
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Responsibilities
Respond to customer issues via phone, email, in-person, and chat.
Follow-up with customers to ensure issues are resolved.
Requirements
2+ years Help Desk or Technical Support experience.
Experience with O365.
Dependability, reliability.
Common sense, logical.
Preferred
Experience with the following:
Active Directory;
Microsoft Intune;
Mobile Device Management.
This is a 6-Month Contract opportunity with potential to extend with our Charlotte, NC client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.
#J-18808-Ljbffr