Kaneka Americas Holding
Field Inventory & Sales Support Analyst
Kaneka Americas Holding, New York, New York, us, 10261
Logistics Sales Operations Essential Duties & Responsibilities
Strategy planning and execution of sales operations to complement the commercial sales strategy. Collaborate with the sales team to coordinate and optimize consignment processes. Provide input and suggestions to enhance the efficiency of sales operations. Act as a liaison between the sales team, customers (such as hospitals), and internal departments. Enhance sales and customer satisfaction. Ensure compliance with all relevant regulations and company policies. Train other team members on consignment and trunk processes and logistical operations. Provide ongoing support to the sales department, including the allocation of consignment and trunk stock. Manage and process incoming sales orders for medical devices accurately and efficiently. Ensure timely and accurate entry of orders into the system, including verification of pricing and product availability. Collaborate with logistics and warehouse teams to coordinate the shipment and delivery of medical devices. Track and monitor the movement of products to ensure on-time and accurate deliveries. Address and resolve issues related to order discrepancies, shipping delays, and other order processing challenges. Work proactively to prevent and mitigate potential order-related problems. Generate reports related to sales orders and order fulfillment metrics. Analyze data to identify trends, streamline processes, and improve overall efficiency. Monitor trunk stock levels, expiration dates, and replenish as necessary to meet demand. Prepare and maintain accurate documentation related to consignment agreements and trunk stock inventory. Evaluate and process claims made by customers. Assist with the development and implementation of auditing processes for consignment and trunk inventory. Conduct regular audits to ensure compliance with regulatory requirements and company policies. Provide recommendations for process improvements based on audit findings. Maintain the logistical policies and follow Quality Management System (QMS) processes. Resolve problems related to transportation, warehouse (3PL), and SAP system. Internal Support
Provide reports, charts, and create databases using appropriate software. Proofread records or forms and maintain sales/logistic files and office records accurately. Assist sales/clinical staff with other clerical and administrative support. Support office administrative tasks. Emotional intelligence skills
Emotional Empathy Positive Attitude Excellent Communication Skills Flexibility / Adaptability Interpersonal Skills Digital Transformation (DX) - as available Other Responsibilities
Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization. Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities. Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company's policies and procedures. Fulfill mandatory training requirements applicable for department and job duties as appropriate. Perform other duties and responsibilities as required or requested by supervisor or management. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
Strategy planning and execution of sales operations to complement the commercial sales strategy. Collaborate with the sales team to coordinate and optimize consignment processes. Provide input and suggestions to enhance the efficiency of sales operations. Act as a liaison between the sales team, customers (such as hospitals), and internal departments. Enhance sales and customer satisfaction. Ensure compliance with all relevant regulations and company policies. Train other team members on consignment and trunk processes and logistical operations. Provide ongoing support to the sales department, including the allocation of consignment and trunk stock. Manage and process incoming sales orders for medical devices accurately and efficiently. Ensure timely and accurate entry of orders into the system, including verification of pricing and product availability. Collaborate with logistics and warehouse teams to coordinate the shipment and delivery of medical devices. Track and monitor the movement of products to ensure on-time and accurate deliveries. Address and resolve issues related to order discrepancies, shipping delays, and other order processing challenges. Work proactively to prevent and mitigate potential order-related problems. Generate reports related to sales orders and order fulfillment metrics. Analyze data to identify trends, streamline processes, and improve overall efficiency. Monitor trunk stock levels, expiration dates, and replenish as necessary to meet demand. Prepare and maintain accurate documentation related to consignment agreements and trunk stock inventory. Evaluate and process claims made by customers. Assist with the development and implementation of auditing processes for consignment and trunk inventory. Conduct regular audits to ensure compliance with regulatory requirements and company policies. Provide recommendations for process improvements based on audit findings. Maintain the logistical policies and follow Quality Management System (QMS) processes. Resolve problems related to transportation, warehouse (3PL), and SAP system. Internal Support
Provide reports, charts, and create databases using appropriate software. Proofread records or forms and maintain sales/logistic files and office records accurately. Assist sales/clinical staff with other clerical and administrative support. Support office administrative tasks. Emotional intelligence skills
Emotional Empathy Positive Attitude Excellent Communication Skills Flexibility / Adaptability Interpersonal Skills Digital Transformation (DX) - as available Other Responsibilities
Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization. Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities. Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company's policies and procedures. Fulfill mandatory training requirements applicable for department and job duties as appropriate. Perform other duties and responsibilities as required or requested by supervisor or management. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr