Founding Customer Success Manager - AI IP SaaS

A leading AI innovation firm in New York is looking for a Founding Customer Success Manager. In this pivotal role, you will establish relationships with customers, ensuring they gain maximum value from our AI-powered solutions. Ideal candidates have over 2 years in customer success or account management in a B2B SaaS environment, ideally in LegalTech. You will play a key part in shaping the customer journey and developing scalable success processes while thriving in a collaborative startup culture. Competitive package and flexible work arrangement included.
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