Logo
STYL Residential

Property Manager

STYL Residential, Charlotte, North Carolina, United States, 28245

Save Job

About Us STYL Residential is a vertically integrated, owner‑operated multifamily real‑estate company that creates unique, warm communities. We put the customer first to deliver the best value, product, and experience.

Job Summary Property Managers are the cornerstone of our team. They build motivated, trustworthy teams that consistently deliver higher levels of service to residents, maximize operating performance, and execute business plans.

Essential Job Functions

Oversee all community operations: maintenance, capital improvements, lease administration, budgeting, forecasting, investor reporting, collections, evictions, expiration management, marketing, lease renewals, service contracts, expense control, ORM, ESG, audits, etc.

Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.

Drive revenues through competition analysis and creative marketing outreach.

Develop, manage, mentor, and lead a high‑performing leasing and maintenance team to maximize engagement and minimize turnover.

Attract, train, and retain top talent through interviewing, hiring, performance management, coaching, and progressive discipline.

Oversee sales process and provide an exceptional tour experience for prospective residents.

Proactively follow up with current and prospective renters using and maintaining a CRM database.

Build and maintain relationships with prospects and residents to ensure retention and satisfaction.

Maintain a positive living environment through prompt conflict resolution and consistent follow‑up.

Prepare, manage, and maintain all aspects of the overall community budget and finances.

Work with leasing staff to ensure leasing and marketing goals are met.

Hold daily meetings with leasing and maintenance teams.

Perform property inspections and conduct walk‑throughs regularly.

Communicate effectively with cross‑functional teams in a timely manner.

Prioritize ongoing projects and manage essential deadlines.

Maintain positive relations with community vendors.

Oversee payables and invoice processing promptly.

Perform any other related duties as required or assigned.

Education and Experience

5+ years of multifamily property management experience (required).

2+ years of experience as a Property Manager (required).

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) (required).

Proficiency with a property management system such as RealPage (required).

Financial acumen and prior experience creating and operating within a budget (preferred).

Bachelor’s degree (preferred).

A valid driver’s license and reliable transportation may be required.

Who We Are Looking For

Superior customer service and professional issue resolution.

High degree of flexibility and willingness to adapt to change.

Regular attendance, punctuality, and dependability.

Positive, motivating, team‑oriented attitude.

Ability to train, develop, lead, and mentor.

Superior written, verbal, and listening skills.

Strong time‑management, organizational skills, and attention to detail.

Adherence to ethical standards, confidentiality, and fiduciary responsibility.

Ability to work with diverse people and customers.

Ability to meet and exceed sales and customer service objectives.

Understanding of federal, state, and local fair housing laws and provisions.

Ability to work a flexible schedule including weekends and holidays as required.

What We Offer We invest in our people with training, development, robust employee benefits, 401(k) contribution and matching, flexible spending program for transit, medical, dependent care and parking, maternity and paternity leave, PTO & holidays, and a clear path for career advancement across our growing nationwide portfolio.

Equal Employment Opportunity STYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

#J-18808-Ljbffr