TheKey
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Client Relationship Manager
role at
TheKey .
For nearly 20 years, TheKey has helped clients achieve successful long‑term aging at home with comprehensive, concierge‑based care.
We ensure the dignity, safety, and independence of our clients and are committed to changing how the world lives and ages at home.
The Omaha team is seeking a Client Relationship Manager to help us continue fulfilling our promise of providing the care you need at the place you call home.
The Client Relationship Manager coordinates services for approximately 25 clients, whose service levels range from 30 hours per week to 24/7.
The role collaborates with clients, their loved ones, and healthcare providers to understand needs and desires, develop an appropriate service plan, then selects, trains, and supervises the Caregiver team that carries out the plan, adjusting services or the team as necessary.
Success is measured by client satisfaction and retention.
Required Skills, Education and Certifications
Bachelor’s Degree in gerontology, health care, social work or related profession from an accredited university (preferred)
Three to 5 years’ experience in health care, elder care, social work or related industry (preferred)
Excellent customer service and conflict resolution skills
Computer proficiency and ability to document timely and accurate notes in system related to client visits
Current driver’s license and proof of insurance
Physical Requirements
Ability to travel to client homes and other locations 50 – 75% of the time
Ability to lift and carry up to 15‑25 pounds
Ability to sit, stand and walk for prolonged periods of time throughout the workday
Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.
Benefits for Full‑Time Employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non‑Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
California Residents Only In accordance with Article 2 of the California Health and Safety Code – California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California‑based applicants as a condition of employment.
If an applicant has been convicted of a non‑exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Location and Compensation Omaha, NE – Salary range $71,197 – $142,610.
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Client Relationship Manager
role at
TheKey .
For nearly 20 years, TheKey has helped clients achieve successful long‑term aging at home with comprehensive, concierge‑based care.
We ensure the dignity, safety, and independence of our clients and are committed to changing how the world lives and ages at home.
The Omaha team is seeking a Client Relationship Manager to help us continue fulfilling our promise of providing the care you need at the place you call home.
The Client Relationship Manager coordinates services for approximately 25 clients, whose service levels range from 30 hours per week to 24/7.
The role collaborates with clients, their loved ones, and healthcare providers to understand needs and desires, develop an appropriate service plan, then selects, trains, and supervises the Caregiver team that carries out the plan, adjusting services or the team as necessary.
Success is measured by client satisfaction and retention.
Required Skills, Education and Certifications
Bachelor’s Degree in gerontology, health care, social work or related profession from an accredited university (preferred)
Three to 5 years’ experience in health care, elder care, social work or related industry (preferred)
Excellent customer service and conflict resolution skills
Computer proficiency and ability to document timely and accurate notes in system related to client visits
Current driver’s license and proof of insurance
Physical Requirements
Ability to travel to client homes and other locations 50 – 75% of the time
Ability to lift and carry up to 15‑25 pounds
Ability to sit, stand and walk for prolonged periods of time throughout the workday
Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.
Benefits for Full‑Time Employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non‑Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
California Residents Only In accordance with Article 2 of the California Health and Safety Code – California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California‑based applicants as a condition of employment.
If an applicant has been convicted of a non‑exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Location and Compensation Omaha, NE – Salary range $71,197 – $142,610.
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