Lowe's Companies, Inc.
Full Time - Sales Specialist - Millwork - Day
Lowe's Companies, Inc., Florence, Alabama, United States, 35630
Overview
Full Time - Sales Specialist - Millwork - Day at Lowe's Companies, Inc. Join to apply for the role. Your Role
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's
Sales Specialists are active throughout the store or garden center, answering phones and engaging with customers. You will discuss project needs, answer questions, and help customers accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. You will work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by understanding customer needs and communicating the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department; provide project estimates, schedule installer visits, process and track orders/installations, and follow up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels and work with vendors and other stores to find merchandise and order replacement stock. Perform price reviews according to pricing policies and maintain pricing documentation. Support all checkout functions, call buttons, departmental pages, and requests for assistance. Train associates in the department through on-the-job training and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of sales or customer service experience with required goals or metrics Ability to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimum lift 25 lbs unassisted or over 25 lbs with accommodation Obtain sales-related licensure or registration if required by state (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, or extended protection) 2 years designing customized products using CAD systems (e.g., 20/20) Professional certification related to the department Bi-lingual skills Benefits and Support
Lowe's offers benefits beyond competitive pay and flexible schedules. You’ll gain access to a variety of benefits, including health insurance options, tuition assistance, a company-matching 401(k), associate discount, and opportunities for career growth. For information about benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel and Working Conditions
This role does not require regular travel but may involve occasional travel to meetings, training, or to support neighboring stores. Working conditions vary by location and may include inside and outside environments with varying climates and noises. Lifting guidelines vary by role, with single lifts limited to 75 pounds and team lifts used as needed. Proper training or assistance from a coworker is required for powered equipment. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving millions of customers weekly. With extensive store networks and thousands of associates, Lowe's supports communities through programs focused on safe, affordable housing and skilled trades development. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected status.
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Full Time - Sales Specialist - Millwork - Day at Lowe's Companies, Inc. Join to apply for the role. Your Role
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Your Day at Lowe's
Sales Specialists are active throughout the store or garden center, answering phones and engaging with customers. You will discuss project needs, answer questions, and help customers accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. You will work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by understanding customer needs and communicating the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department; provide project estimates, schedule installer visits, process and track orders/installations, and follow up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels and work with vendors and other stores to find merchandise and order replacement stock. Perform price reviews according to pricing policies and maintain pricing documentation. Support all checkout functions, call buttons, departmental pages, and requests for assistance. Train associates in the department through on-the-job training and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external customer-facing sales or 18 months Lowe’s retail if education requirement is not met) 1 year of sales or customer service experience with required goals or metrics Ability to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimum lift 25 lbs unassisted or over 25 lbs with accommodation Obtain sales-related licensure or registration if required by state (Lowe's will support and fund this) Preferred Qualifications
1 year of experience completing customer sales orders Experience promoting product-related services and plans (installation, delivery, financing, or extended protection) 2 years designing customized products using CAD systems (e.g., 20/20) Professional certification related to the department Bi-lingual skills Benefits and Support
Lowe's offers benefits beyond competitive pay and flexible schedules. You’ll gain access to a variety of benefits, including health insurance options, tuition assistance, a company-matching 401(k), associate discount, and opportunities for career growth. For information about benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Travel and Working Conditions
This role does not require regular travel but may involve occasional travel to meetings, training, or to support neighboring stores. Working conditions vary by location and may include inside and outside environments with varying climates and noises. Lifting guidelines vary by role, with single lifts limited to 75 pounds and team lifts used as needed. Proper training or assistance from a coworker is required for powered equipment. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving millions of customers weekly. With extensive store networks and thousands of associates, Lowe's supports communities through programs focused on safe, affordable housing and skilled trades development. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other protected status.
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