times10
Senior account manager (Agency Operations)
times10, Burbank, California, United States, 91520
Senior account manager (Agency Operations)
Location: Burbank, CA (in-office; local commute required)
Company: Times10
Times10 is a creative and experiential agency working with leading brands on culture-driven campaigns, premium content, and real-world activations. We are seeking a Senior Account Manager with an operations background to lead client relationships while ensuring projects are executed efficiently and at a high standard.
Responsibilities
Act as the primary point of contact for multiple client accounts
Own day-to-day account management, timelines, and internal workflows
Translate client objectives into clear briefs, schedules, and deliverables
Partner closely with creative, production, and operations teams
Lead client calls, presentations, and ongoing status updates
Oversee project scope, resourcing, and budgets; identify and solve issues proactively
Ensure projects are delivered on time, on budget, and to quality standards
Help improve internal processes and agency operations as the company scales
Qualifications
Minimum 5 years of experience in a creative, content, experiential, or advertising agency
Previous experience as a Senior Account Manager, Account Supervisor, or similar role
Strong operational and project management skills
Excellent communication, organization, and leadership abilities
Proven ability to manage multiple accounts in a fast‑paced environment
Comfortable working cross‑functionally with creative and production teams
Must be able to commute to and work from our Burbank, CA office
Preferred
Experience with experiential, social, or content-driven campaigns
Familiarity with project management tools such as ClickUp, Airtable, or Smartsheet
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries: Marketing Services
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Company: Times10
Times10 is a creative and experiential agency working with leading brands on culture-driven campaigns, premium content, and real-world activations. We are seeking a Senior Account Manager with an operations background to lead client relationships while ensuring projects are executed efficiently and at a high standard.
Responsibilities
Act as the primary point of contact for multiple client accounts
Own day-to-day account management, timelines, and internal workflows
Translate client objectives into clear briefs, schedules, and deliverables
Partner closely with creative, production, and operations teams
Lead client calls, presentations, and ongoing status updates
Oversee project scope, resourcing, and budgets; identify and solve issues proactively
Ensure projects are delivered on time, on budget, and to quality standards
Help improve internal processes and agency operations as the company scales
Qualifications
Minimum 5 years of experience in a creative, content, experiential, or advertising agency
Previous experience as a Senior Account Manager, Account Supervisor, or similar role
Strong operational and project management skills
Excellent communication, organization, and leadership abilities
Proven ability to manage multiple accounts in a fast‑paced environment
Comfortable working cross‑functionally with creative and production teams
Must be able to commute to and work from our Burbank, CA office
Preferred
Experience with experiential, social, or content-driven campaigns
Familiarity with project management tools such as ClickUp, Airtable, or Smartsheet
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries: Marketing Services
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