Premise Health
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RCM Account Manager
role at
Premise Health . Premise Health is different on purpose. We serve large organizations and their people with exceptional healthcare, aiming for better experiences, health, and value while helping organizations lower their healthcare costs. About Premise Health
Premise Health’s mission is to help people get, stay, and be well. Visit www.jobs.premisehealth.com. Role Overview
This is a Full Time, remote,
RCM Account Manager
role. What You’ll Do
Serve as the primary owner of the client and payer relationship, ensuring consistent communication, trust, and alignment. Act as a strategic advisor to clinic leadership, providing insights and recommendations to improve revenue cycle performance. Lead client onboarding and ongoing engagement, ensuring a seamless experience and clear expectations. Analyze client KPIs (e.g., days in A/R, first pass resolution rate, denial trends) and provide tailored recommendations to improve financial outcomes. Conduct monthly and quarterly performance reviews with clients, presenting data‑driven insights and strategic action plans. Prepare and timely deliver monthly and quarterly performance reports to clients and convey trends, risks, and opportunities clearly and proactively. Identify root causes of revenue cycle inefficiencies and collaborate with clinics and internal teams to implement corrective measures. Direct the AR team’s daily activities, ensuring timely follow‑up and resolution of unpaid claims. Establish and maintain system parameters that support efficient claim submission and payment maximization. Utilize system tools to monitor at‑risk accounts and initiate appropriate interventions. Resolve escalated client and patient concerns with urgency and professionalism. Champion client needs internally, advocating for enhancements to processes, systems, and service delivery. Collaborate cross‑functionally to improve the client experience and support the organization’s value proposition. Maintain expert‑level knowledge of RCM best practices, payer guidelines, and industry trends. Provide training and guidance to AR team members to ensure consistent and high‑quality service delivery. Perform other duties as assigned to support client success and organizational goals. What You’ll Bring
High School Graduate required, BS preferred or equivalent work experience. 3+ years of previous experience in healthcare account management or revenue cycle operations. EPIC systems experience desirable. Strong knowledge of medical billing including commercial payers, Medicare, Medicaid, workers’ compensation, and patient responsibility is highly desirable. Benefits
Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company‑sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. Compensation
Premise provides its reasonable and genuinely expected range of compensation for this job of $55,000.00 - $65,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. Posting Close Date
This posting is anticipated to close within 90 days of 01/06/2026. Equal Opportunity Employer
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
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RCM Account Manager
role at
Premise Health . Premise Health is different on purpose. We serve large organizations and their people with exceptional healthcare, aiming for better experiences, health, and value while helping organizations lower their healthcare costs. About Premise Health
Premise Health’s mission is to help people get, stay, and be well. Visit www.jobs.premisehealth.com. Role Overview
This is a Full Time, remote,
RCM Account Manager
role. What You’ll Do
Serve as the primary owner of the client and payer relationship, ensuring consistent communication, trust, and alignment. Act as a strategic advisor to clinic leadership, providing insights and recommendations to improve revenue cycle performance. Lead client onboarding and ongoing engagement, ensuring a seamless experience and clear expectations. Analyze client KPIs (e.g., days in A/R, first pass resolution rate, denial trends) and provide tailored recommendations to improve financial outcomes. Conduct monthly and quarterly performance reviews with clients, presenting data‑driven insights and strategic action plans. Prepare and timely deliver monthly and quarterly performance reports to clients and convey trends, risks, and opportunities clearly and proactively. Identify root causes of revenue cycle inefficiencies and collaborate with clinics and internal teams to implement corrective measures. Direct the AR team’s daily activities, ensuring timely follow‑up and resolution of unpaid claims. Establish and maintain system parameters that support efficient claim submission and payment maximization. Utilize system tools to monitor at‑risk accounts and initiate appropriate interventions. Resolve escalated client and patient concerns with urgency and professionalism. Champion client needs internally, advocating for enhancements to processes, systems, and service delivery. Collaborate cross‑functionally to improve the client experience and support the organization’s value proposition. Maintain expert‑level knowledge of RCM best practices, payer guidelines, and industry trends. Provide training and guidance to AR team members to ensure consistent and high‑quality service delivery. Perform other duties as assigned to support client success and organizational goals. What You’ll Bring
High School Graduate required, BS preferred or equivalent work experience. 3+ years of previous experience in healthcare account management or revenue cycle operations. EPIC systems experience desirable. Strong knowledge of medical billing including commercial payers, Medicare, Medicaid, workers’ compensation, and patient responsibility is highly desirable. Benefits
Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company‑sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. Compensation
Premise provides its reasonable and genuinely expected range of compensation for this job of $55,000.00 - $65,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. Posting Close Date
This posting is anticipated to close within 90 days of 01/06/2026. Equal Opportunity Employer
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
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