Data-Driven Churn Strategy Lead — Remote

A leading communication platform company is seeking a strategic Churn Segment Leader to improve customer retention for the Solopreneur and Micro customer base. In this role, you will develop strategies and lead cross-functional teams to mitigate churn, provide data-driven insights, and report to the Executive Leadership Team. This position demands 10+ years of SaaS experience with a strong focus on customer retention initiatives, requiring excellent data analytics and communication skills. Join us to drive impactful change in a hybrid work environment. #J-18808-Ljbffr