Zoom
A leading collaboration platform provider seeks a strategic Churn Segment Leader to enhance retention efforts within the Solopreneur and Micro customer base. This role focuses on developing and implementing strategies to mitigate churn, leading cross-functional teams, and collaborating with executive leadership. Candidates must have 10+ years of SaaS experience, advanced data analytics skills, and a strong track record in program management. The role offers a hybrid work environment with a competitive salary based on location and experience.
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