SPS Commerce
Account Manager, Enterprise (Revenue Recovery)
SPS Commerce, Rogers, Arkansas, United States, 72758
Job Overview
SPS Commerce is a leading provider of cloud‑based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join us and be part of a dynamic team transforming the global retail supply chain. Position Summary
Account Manager, Enterprise (Revenue Recovery). Own enterprise customer relationships, drive renewals, and identify expansion opportunities within our Revenue Recovery solutions. Partner closely with Sales and Customer Success to ensure customers achieve measurable outcomes and long‑term value. Key Responsibilities
Develop deep expertise in SPS Revenue Recovery solutions to support customers and identify growth opportunities. Build and strengthen executive‑level customer relationships to create long‑term partnerships. Own day‑to‑day account management, leading renewal and expansion conversations and negotiating contracts to maximize value. Maintain accurate customer and contract records, including updates and renewal timelines. Identify areas of improvement and new use cases to drive expansion and meet targets. Collaborate cross‑functionally with Sales and Customer Success to reduce churn risk and accelerate growth. Partner with customer stakeholders and decision‑makers to align on business objectives and ensure successful renewals. Clearly communicate progress on monthly and quarterly initiatives to internal and external stakeholders. Work closely with internal teams to align on goals, account strategy, and expansion plans. Required Qualifications
3+ years of professional experience in B2B SaaS sales, account management, or customer‑facing commercial roles. Proven track record of meeting or exceeding targets and driving strong customer outcomes. Ability to build relationships quickly and navigate complex customer business challenges. Strong analytical skills with comfort using data to guide recommendations. Ability to manage multiple priorities and stakeholders in a fast‑paced environment. Excellent written and verbal communication skills. Strong listening, negotiation, and presentation abilities. High attention to detail and strong organizational skills. Experience with CRM/customer platforms (e.g., HubSpot). Enterprise CPG industry experience is a plus. Location
Hybrid role based in Rogers, AR. Requires regular in‑office presence with flexibility to work remotely. Compensation
Annual on‑target earnings (OTE) range: $170,000–$200,000, with a 50/50 split between base salary and variable compensation. Final compensation will be determined based on education, relevant skills, work history, certifications, location, and other factors. You may also be eligible to participate in an annual incentive program. Benefits
SPS Commerce offers a comprehensive benefits package including health, dental, vision, disability and life insurance; paid time off; 401(k); health and flexible spending accounts; employee stock purchase plan; and more. EEO Statement
SPS Commerce is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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SPS Commerce is a leading provider of cloud‑based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join us and be part of a dynamic team transforming the global retail supply chain. Position Summary
Account Manager, Enterprise (Revenue Recovery). Own enterprise customer relationships, drive renewals, and identify expansion opportunities within our Revenue Recovery solutions. Partner closely with Sales and Customer Success to ensure customers achieve measurable outcomes and long‑term value. Key Responsibilities
Develop deep expertise in SPS Revenue Recovery solutions to support customers and identify growth opportunities. Build and strengthen executive‑level customer relationships to create long‑term partnerships. Own day‑to‑day account management, leading renewal and expansion conversations and negotiating contracts to maximize value. Maintain accurate customer and contract records, including updates and renewal timelines. Identify areas of improvement and new use cases to drive expansion and meet targets. Collaborate cross‑functionally with Sales and Customer Success to reduce churn risk and accelerate growth. Partner with customer stakeholders and decision‑makers to align on business objectives and ensure successful renewals. Clearly communicate progress on monthly and quarterly initiatives to internal and external stakeholders. Work closely with internal teams to align on goals, account strategy, and expansion plans. Required Qualifications
3+ years of professional experience in B2B SaaS sales, account management, or customer‑facing commercial roles. Proven track record of meeting or exceeding targets and driving strong customer outcomes. Ability to build relationships quickly and navigate complex customer business challenges. Strong analytical skills with comfort using data to guide recommendations. Ability to manage multiple priorities and stakeholders in a fast‑paced environment. Excellent written and verbal communication skills. Strong listening, negotiation, and presentation abilities. High attention to detail and strong organizational skills. Experience with CRM/customer platforms (e.g., HubSpot). Enterprise CPG industry experience is a plus. Location
Hybrid role based in Rogers, AR. Requires regular in‑office presence with flexibility to work remotely. Compensation
Annual on‑target earnings (OTE) range: $170,000–$200,000, with a 50/50 split between base salary and variable compensation. Final compensation will be determined based on education, relevant skills, work history, certifications, location, and other factors. You may also be eligible to participate in an annual incentive program. Benefits
SPS Commerce offers a comprehensive benefits package including health, dental, vision, disability and life insurance; paid time off; 401(k); health and flexible spending accounts; employee stock purchase plan; and more. EEO Statement
SPS Commerce is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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