Bath & Cabinet Experts
Call Center Representative / Outbound Appointment Setter
Bath & Cabinet Experts, Indiana, Pennsylvania, us, 15705
Call Center Representative / Outbound Appointment Setter
Overview
Base pay range: $16.00/yr - $20.00/yr. At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!
Job Duties & Responsibilities
Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
Follow the designated sales process for appointment setting including confirming full and accurate client information
Ensure all activity and information is accurately logged in CRM
Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts
Skills & Qualifications
Prior experience in a multi-product sales environment preferred
Background in home improvement inside sales strongly desired
High School diploma or equivalent required
1+ year of call center experience required
Experience with Lead Perfection CRM a plus
Must be able to work independently in a fast-paced environment
Excellent phone and communication skills
Be energetic and have a positive attitude
Must be task oriented and driven to meet and exceed goals
Benefits
Full-time W2 employment with competitive pay and several bonus opportunities
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
Paid Time Off including paid holidays and your birthday off
Flexible remote schedule with weekend availability
Ongoing training to grow your skills
Work in a supportive, award-winning company that values people and performance
Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets – Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana – with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. We are committed to delivering a world-class customer experience and being a top employer in the home improvement industry.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Bath & Cabinet Experts by 2x
Get notified about new Call Center Representative jobs in Indiana, United States.
#J-18808-Ljbffr
Job Duties & Responsibilities
Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
Follow the designated sales process for appointment setting including confirming full and accurate client information
Ensure all activity and information is accurately logged in CRM
Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts
Skills & Qualifications
Prior experience in a multi-product sales environment preferred
Background in home improvement inside sales strongly desired
High School diploma or equivalent required
1+ year of call center experience required
Experience with Lead Perfection CRM a plus
Must be able to work independently in a fast-paced environment
Excellent phone and communication skills
Be energetic and have a positive attitude
Must be task oriented and driven to meet and exceed goals
Benefits
Full-time W2 employment with competitive pay and several bonus opportunities
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
Paid Time Off including paid holidays and your birthday off
Flexible remote schedule with weekend availability
Ongoing training to grow your skills
Work in a supportive, award-winning company that values people and performance
Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets – Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana – with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. We are committed to delivering a world-class customer experience and being a top employer in the home improvement industry.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Bath & Cabinet Experts by 2x
Get notified about new Call Center Representative jobs in Indiana, United States.
#J-18808-Ljbffr