Bath & Cabinet Experts
Call Center Representative / Outbound Appointment Setter
Bath & Cabinet Experts, Frankfort, Kentucky, United States
Call Center Representative / Outbound Appointment Setter
2 days ago – Be among the first 25 applicants
Base pay range $16.00/yr - $20.00/yr
At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top‑performing sales and marketing team. If you are looking to join a rapidly growing company that delivers
best in industry service
and a
best‑in‑class employee experience , this opportunity is for you!
MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED. Eligible candidates must be available to work during Eastern Standard Time hours.
Job Duties & Responsibilities
Engage with prospective clients to set appointments for the sales team.
Act as a subject matter expert and communicate the value of company products and services to educate prospects.
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments.
Follow the designated sales process for appointment setting, confirming full and accurate client information.
Ensure all activity and information is accurately logged in CRM.
Provide a high level of customer service to ensure each prospective client has a positive experience with Bath & Cabinet Experts.
Skills & Qualifications
Prior experience in a multi‑product sales environment preferred.
Background in home improvement inside sales strongly desired.
High School diploma or equivalent required.
1+ year of call center experience required.
Experience with Lead Perfection CRM a plus.
Must be able to work independently in a fast‑paced environment.
Excellent phone and communication skills.
Energetic and positive attitude.
Task‑oriented and driven to meet and exceed goals.
Benefits
Full‑time W2 employment with competitive pay and several bonus opportunities.
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match.
Paid Time Off including paid holidays and your birthday off.
Flexible remote schedule with weekend availability.
Ongoing training to grow your skills.
Work in a supportive, award‑winning company that values people and performance.
Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis,
Bath Experts
is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into eight additional markets—including Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington, and NW Indiana—with plans for continued growth throughout the Midwest.
In addition to bath remodeling, we launched
Cabinet Experts , a dedicated division focused on kitchen cabinet refacing, bringing the same high‑quality, transformative experience to one of the most important spaces in the home.
We are committed to delivering a world‑class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9‑star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.
We also give back—donating over $200,000 to local children’s hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, employees, and communities.
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Referrals increase your chances of interviewing at Bath & Cabinet Experts by 2x.
#J-18808-Ljbffr
Base pay range $16.00/yr - $20.00/yr
At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top‑performing sales and marketing team. If you are looking to join a rapidly growing company that delivers
best in industry service
and a
best‑in‑class employee experience , this opportunity is for you!
MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED. Eligible candidates must be available to work during Eastern Standard Time hours.
Job Duties & Responsibilities
Engage with prospective clients to set appointments for the sales team.
Act as a subject matter expert and communicate the value of company products and services to educate prospects.
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments.
Follow the designated sales process for appointment setting, confirming full and accurate client information.
Ensure all activity and information is accurately logged in CRM.
Provide a high level of customer service to ensure each prospective client has a positive experience with Bath & Cabinet Experts.
Skills & Qualifications
Prior experience in a multi‑product sales environment preferred.
Background in home improvement inside sales strongly desired.
High School diploma or equivalent required.
1+ year of call center experience required.
Experience with Lead Perfection CRM a plus.
Must be able to work independently in a fast‑paced environment.
Excellent phone and communication skills.
Energetic and positive attitude.
Task‑oriented and driven to meet and exceed goals.
Benefits
Full‑time W2 employment with competitive pay and several bonus opportunities.
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match.
Paid Time Off including paid holidays and your birthday off.
Flexible remote schedule with weekend availability.
Ongoing training to grow your skills.
Work in a supportive, award‑winning company that values people and performance.
Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis,
Bath Experts
is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into eight additional markets—including Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington, and NW Indiana—with plans for continued growth throughout the Midwest.
In addition to bath remodeling, we launched
Cabinet Experts , a dedicated division focused on kitchen cabinet refacing, bringing the same high‑quality, transformative experience to one of the most important spaces in the home.
We are committed to delivering a world‑class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9‑star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.
We also give back—donating over $200,000 to local children’s hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, employees, and communities.
Seniority level Entry level
Employment type Full‑time
Job function Customer Service
Referrals increase your chances of interviewing at Bath & Cabinet Experts by 2x.
#J-18808-Ljbffr