Fleet Feet Sports
Our Company
We believe Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview As an
Assistant Retail Experience Manager
at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world‑class retail experience. You’ll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates).
This hands‑on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact.
If you're a team‑minded leader who’s passionate about people, performance, and delivering great experiences, we want to meet you. Apply now
and help us inspire the runner in everyone.
What You'll Do
Support the recruiting, onboarding, and development of Outfitters to ensure excellence in service and sales
Lead by example on the sales floor, delivering the Fleet Feet Outfitting Experience with energy and care
Act as a shift leader, directing floor operations and assisting with real‑time coaching
Foster a high‑performance team culture by recognizing achievements and encouraging accountability
Provide clear communication across the team to ensure alignment on goals, priorities, and customer needs
Assist with scheduling, operational support, and the execution of store events and initiatives
Help resolve customer issues quickly and professionally, prioritizing satisfaction
Contribute to a positive, collaborative, and inclusive work environment
What We're Looking For
At least 1 year of retail leadership experience in a customer‑facing environment
Flexible availability, including evenings, weekends, and holidays
Demonstrated ability to deliver an outstanding customer experience
Leadership skills in coaching, team motivation, delegation, and conflict resolution
Proven experience with retail operations such as scheduling, inventory, and floor management
Strong communication and interpersonal skills
Highly organized and capable of managing multiple priorities in a fast‑paced setting
Passionate about team development, recognition, and growth
Self‑motivated, detail‑oriented, and aligned with Fleet Feet’s mission and values
Why You'll Love It Here
Lead with Impact:
Help guide a passionate team and shape a high‑performing store culture
Growth‑Focused: Develop your leadership skills in a collaborative, purpose‑driven environment
Customer Connection: Make a difference every day by helping people find the right fit for their goals
Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity
Career Advancement: Gain management experience with opportunities for future development
Benefits "Great People Deserve Great Perks & Benefits"
401(k) with 4% Company Match: Available to employees aged 21+ at company‑owned stores.
Exclusive Discounts: Enjoy savings on industry‑leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose‑driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Part-Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Equal Opportunity & Reasonable Accommodations We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company‑operated stores as part of the hiring process.
#J-18808-Ljbffr
Overview As an
Assistant Retail Experience Manager
at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world‑class retail experience. You’ll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates).
This hands‑on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact.
If you're a team‑minded leader who’s passionate about people, performance, and delivering great experiences, we want to meet you. Apply now
and help us inspire the runner in everyone.
What You'll Do
Support the recruiting, onboarding, and development of Outfitters to ensure excellence in service and sales
Lead by example on the sales floor, delivering the Fleet Feet Outfitting Experience with energy and care
Act as a shift leader, directing floor operations and assisting with real‑time coaching
Foster a high‑performance team culture by recognizing achievements and encouraging accountability
Provide clear communication across the team to ensure alignment on goals, priorities, and customer needs
Assist with scheduling, operational support, and the execution of store events and initiatives
Help resolve customer issues quickly and professionally, prioritizing satisfaction
Contribute to a positive, collaborative, and inclusive work environment
What We're Looking For
At least 1 year of retail leadership experience in a customer‑facing environment
Flexible availability, including evenings, weekends, and holidays
Demonstrated ability to deliver an outstanding customer experience
Leadership skills in coaching, team motivation, delegation, and conflict resolution
Proven experience with retail operations such as scheduling, inventory, and floor management
Strong communication and interpersonal skills
Highly organized and capable of managing multiple priorities in a fast‑paced setting
Passionate about team development, recognition, and growth
Self‑motivated, detail‑oriented, and aligned with Fleet Feet’s mission and values
Why You'll Love It Here
Lead with Impact:
Help guide a passionate team and shape a high‑performing store culture
Growth‑Focused: Develop your leadership skills in a collaborative, purpose‑driven environment
Customer Connection: Make a difference every day by helping people find the right fit for their goals
Team Energy: Be part of a motivated and engaged store team that values trust, purpose, and positivity
Career Advancement: Gain management experience with opportunities for future development
Benefits "Great People Deserve Great Perks & Benefits"
401(k) with 4% Company Match: Available to employees aged 21+ at company‑owned stores.
Exclusive Discounts: Enjoy savings on industry‑leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose‑driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Part-Time Benefits: Employees working 15–29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Equal Opportunity & Reasonable Accommodations We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company‑operated stores as part of the hiring process.
#J-18808-Ljbffr