QUAY
Sales Lead, PT – QUAY
Assists the Shop Manager in driving the business to achieve maximum sales, productivity and profit goals through customer service, operational excellence, leadership, communication, and talent development while supporting the Quay vision and brand. This role is predominantly on the sales floor providing service, interacting with customers and associates. This is an hourly, non‑exempt role.
Base pay range $20.00/hr – $21.00/hr
Principal Accountabilities
Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision.
Coaches and develops sales associates to ensure high performance and productivity.
Fosters a diverse team environment and demonstrates a flexible leadership style when managing employees with varying skills and responsibilities.
Ensures personal sales and productivity goals are met.
Demonstrates ability to style a diverse group of customers with eyewear and accessories.
Prioritizes and multi‑tasks various in‑store responsibilities while being attentive to customers.
Exhibits a professional and fashion‑forward image representing the brand.
Contributes to the upkeep of the shop’s brand image by maintaining visual presentation standards.
Stays current on fashion, market trends and product knowledge.
Provides merchandise and customer feedback to shop management.
Minimizes loss by following all loss prevention procedures.
Meets assigned deadlines when completing shop tasks and projects.
Complies with all shop maintenance, cleanliness and safety standards.
Key Working Relationships Shop Manager, Assistant Shop Manager, Sales Leads, Sales Associates.
Required Skills & Experience
High School graduate or equivalent.
Minimum 1 year of experience in fashion sales and supervisory leadership.
Delivers a personalized customer experience.
Performs basic math functions using a calculator.
Basic computer skills (MS Word, Excel, Outlook preferred).
Flexibility to work nights, weekends, store openings and closings as needed.
Works effectively and cooperatively with coworkers.
Adapts and multi‑tasks in a fast‑changing environment.
Communicates effectively, both written and verbal, and has strong listening skills.
Travel Requirements 0% travel.
Physical Requirements
Position based in a retail shop environment; requires standing and walking up to 8 hours per shift.
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Base pay range $20.00/hr – $21.00/hr
Principal Accountabilities
Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision.
Coaches and develops sales associates to ensure high performance and productivity.
Fosters a diverse team environment and demonstrates a flexible leadership style when managing employees with varying skills and responsibilities.
Ensures personal sales and productivity goals are met.
Demonstrates ability to style a diverse group of customers with eyewear and accessories.
Prioritizes and multi‑tasks various in‑store responsibilities while being attentive to customers.
Exhibits a professional and fashion‑forward image representing the brand.
Contributes to the upkeep of the shop’s brand image by maintaining visual presentation standards.
Stays current on fashion, market trends and product knowledge.
Provides merchandise and customer feedback to shop management.
Minimizes loss by following all loss prevention procedures.
Meets assigned deadlines when completing shop tasks and projects.
Complies with all shop maintenance, cleanliness and safety standards.
Key Working Relationships Shop Manager, Assistant Shop Manager, Sales Leads, Sales Associates.
Required Skills & Experience
High School graduate or equivalent.
Minimum 1 year of experience in fashion sales and supervisory leadership.
Delivers a personalized customer experience.
Performs basic math functions using a calculator.
Basic computer skills (MS Word, Excel, Outlook preferred).
Flexibility to work nights, weekends, store openings and closings as needed.
Works effectively and cooperatively with coworkers.
Adapts and multi‑tasks in a fast‑changing environment.
Communicates effectively, both written and verbal, and has strong listening skills.
Travel Requirements 0% travel.
Physical Requirements
Position based in a retail shop environment; requires standing and walking up to 8 hours per shift.
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