Volvo Limited
Fields Mercedes‑Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life‑long relationships.
Being family owned and operated, our culture and standards that define our day‑to‑day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical
Dental
Vision
Short‑and Long‑Term Disability
Paid Basic Life Insurance
401(k) Plan
Personal Time Off
Paid Training
Employee vehicle purchase plans
Health and wellness
Saturday Lunches
Discounts on products and services
Tuesday - Saturday Responsibilities
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out‑of‑stock parts or shop materials that need immediate attention.
Locates out‑of‑stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick‑up
Qualifications
Have a High School Diploma or equivalent
Have experience with auto parts sales
Experience with CDK preferred!
Are able to work in a fast‑paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Physical Demands:
While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
The employee frequently is required to sit, stand and walk.
The employee must regularly lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and depth perception.
Work Environment:
Office setting
The noise level in the work environment is usually moderate.
The position is constantly engaged in talking and listening.
Standing and walking are frequently required.
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Being family owned and operated, our culture and standards that define our day‑to‑day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
What We Offer - Benefits
Medical
Dental
Vision
Short‑and Long‑Term Disability
Paid Basic Life Insurance
401(k) Plan
Personal Time Off
Paid Training
Employee vehicle purchase plans
Health and wellness
Saturday Lunches
Discounts on products and services
Tuesday - Saturday Responsibilities
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out‑of‑stock parts or shop materials that need immediate attention.
Locates out‑of‑stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick‑up
Qualifications
Have a High School Diploma or equivalent
Have experience with auto parts sales
Experience with CDK preferred!
Are able to work in a fast‑paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Physical Demands:
While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
The employee frequently is required to sit, stand and walk.
The employee must regularly lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision and depth perception.
Work Environment:
Office setting
The noise level in the work environment is usually moderate.
The position is constantly engaged in talking and listening.
Standing and walking are frequently required.
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